Terms And Conditions

Legal review
TERMS OF SERVICE
After reviewing all the documents provided for your freelancer
platform business based in Dubai, I’ve conducted a comprehensive
analysis of each document. Below, I’ll outline the strengths and
recommendations to ensure compliance with UAE laws, particularly
the UAE Data Protection Law (Federal Decree Law No. 45 of 2021),
GDPR, and other relevant regulations.
To ensure that Platform You is protected from legal and financial
risks, your documents and operations should emphasize the
following principles:
1. Clearly state that Platform You is not a party to any agreements
between freelancers and clients.
2. Avoid any language that could imply responsibility for
freelancer performance, client payments, or disputes.
3. Since you take 0% commission, emphasize that Platform You
does not handle payments, enforce contracts, or mediate disputes
unless explicitly agreed upon.
4. Place the responsibility for contracts, payments, and
deliverables squarely on freelancers and clients.
5. Ensure users understand that they are solely responsible for
their interactions and transactions.
6. Include strong disclaimers limiting Platform You’s liability for
user actions, disputes, or damages.2. Document Specific Analysis and
Recommendations
A. Terms and Conditions (T&Cs) for Freelancers and
Buyers Strengths:
ü Clear obligations for freelancers and buyers, including
professionalism, payment terms, and prohibited activities.
ü Emphasis on honest communication and fair compensation.
Recommendations:
1. Add a clause requiring freelancers to provide proof of a valid
Dubai freelance permit or license.
2. Include a disclaimer that freelancers without proper permits
may be removed from the platform.
3. Add a clause explicitly stating that Platform You is not a party to
any agreements between freelancers and clients. For example:
4. Clarify that Platform You does not handle payments or enforce
payment terms. For example:
5. Require freelancers to confirm they have the necessary permits
(e.g., Dubai freelance permit) and comply with local laws.
6. Encourage users to resolve disputes amicably and specify that
Platform You is not responsible for enforcing agreements.
2. Data Protection:
1. Explicitly state that freelancers and buyers must comply with
UAE Data Protection Law when handling personal data.2. Specify that disputes will be resolved through arbitration in
Dubai, UAE, in accordance with UAE law.
3. Provide a clear process for escalating disputes that cannot be
resolved amicably.
4. Offer more guidance on how payment disputes should be
handled, including recommended payment methods and timelines.
B. Privacy Policy
Strengths:
ü Comprehensive coverage of data collection, processing, and user
rights.
ü Alignment with GDPR, including data subject rights and
international data transfers.
Recommendations:
1. Explicitly reference compliance with UAE Data Protection Law,
particularly regarding data subject rights, data breach notification,
and cross border data transfers.
2. Add a clause stating that users in the UAE have specific rights
under UAE law, such as the right to object to processing and the
right to data portability.
3. Specify that users will be notified of data breaches within 72
hours of becoming aware of the breach, in compliance with UAE law.
4. Provide more details on how subprocessors are managed,
including a list of subprocessors and their compliance with data
protection laws.5. Explain how user consent is obtained and managed, particularly
for UAE users.
6. Include a clause allowing users to withdraw consent at any
time.
C. Data Processing Agreement (DPA)
Strengths:
ü Clear obligations for the Processor (Platform You) regarding data
protection, security, and subprocessing.
ü Alignment with GDPR, including the use of Standard Contractual
Clauses (SCCs) for international data transfers.
Recommendations:
1. Add a clause stating that the Processor will comply with both
GDPR and UAE Data Protection Law, and that in case of conflict, the
stricter law will apply.
2. Specify that the Processor must notify the Company of data
breaches within 72 hours of becoming aware of the breach.
3. Provide more details on how subprocessors are managed,
including a list of subprocessors and their compliance with data
protection laws.
4. Specify the frequency of audits and the process for conducting
them, including the right to conduct surprise audits.
5. Clarify that Platform You is not responsible for how freelancers
or clients process personal dataD. Community Guidelines
Strengths:
ü Clear expectations for professional behavior, honesty, and
inclusivity.
ü Prohibits harassment, fraud, and other unethical activities.
Recommendations:
1. Explicitly reference compliance with UAE laws, including
antidiscrimination and data protection laws.
2. Include a clause specifying that disputes will be resolved
through arbitration in Dubai, UAE, in accordance with UAE law.
3. Add a clause reminding users to comply with Platform You’s
Privacy Policy and UAE Data Protection Law.
4. Add a disclaimer stating that Platform You is not responsible for
the actions of freelancers or
5. Provide a clear process for users to report violations, but clarify
that Platform You is not obligated to take action unless it violates
platform policies.
E. Cookie Policy
Strengths:
ü Clear explanation of what cookies are and how they are used.
ü Provides users with options to control cookies through browser
settings. Recommendations:1. Ensure that cookie usage complies with UAE Data Protection
Law, particularly regarding user consent and data collection.
2. Add a disclaimer stating that Platform You is not responsible for
third party cookies or tracking technologies used by freelancers or
clients.
3. Provide more detailed information on how third party cookies
are used and how users can opt out of targeted advertising.
4. Implement a clear and user friendly cookie consent mechanism
that complies with GDPR and UAE Data Protection Law.
F. End User Licence Agreement (EULA)
Strengths:
ü Clear terms for app usage, including restrictions on reverse
engineering and redistribution.
ü Alignment with app store requirements (Apple App Store and
Google Play Store). Recommendations:
1. Explicitly reference compliance with UAE Data Protection Law
and GDPR, particularly regarding data collection and user rights.
2. Add a clause stating that Platform You is not responsible for
user generated content or interactions.
3. Include a clause detailing user rights under UAE Data
Protection Law, such as the right to access, correct, or delete
personal data.
4. Specify how sub processors are managed and ensure they
comply with data protection laws.3. General Recommendations for Platform
You
1. If not already in place, appoint a DPO to oversee compliance
with UAE Data Protection Law and handle data subject inquiries.
2. Develop a formal data breach response plan to ensure timely
notification of breaches and compliance with UAE law.
3. Conduct regular audits of data processing activities, sub
processors, and third party cookies to ensure compliance with data
protection laws.
4. Ensure that freelancers on the platform comply with Dubai’s
freelance licensing requirements and provide proof of their permits.
4. Key Disclaimers to Include
To further minimize liability, include the following disclaimers across
your documents:
ü Platform You is not responsible for any transactions, agreements,
or disputes between freelancers and clients. All interactions are
solely the responsibility of the parties involved."
ü Platform You does not guarantee the quality, accuracy, or legality
of services provided by freelancers.
ü Platform you shall not be liable for any direct, indirect, incidental,
or consequential damages arising from the use of the platform or
interactions between users."Conclusion
Your documents provide a strong foundation for your freelancer
platform, but there are areas where enhancements can be made to
ensure compliance with UAE Data Protection Law and other relevant
regulations. By addressing the recommendations outlined above, you
can create a more transparent, compliant, and user friendly platform
that builds trust with both freelancers and buyers.
AGREEMENT TO OUR LEGAL TERMS
We are Platform You FZC, doing business as Platform You
("Company," "we," "us," "our"), a company registered in the United
Arab Emirates.
We operate the website https://theplatformyou.com (the "Site"), the
mobile application Platform You (the "App"), as well as any other
related products and services that refer or link to these legal terms
(the "Legal Terms") (collectively, the "Services").
You can contact us by email at platformyou@theplatformyou.com.
These Legal Terms constitute a legally binding agreement made
between you, whether personally or on behalf of an entity ("you"),
and Platform You FZC, concerning your access to and use of the
Services. You agree that by accessing the Services, you have read,
understood, and agreed to be bound by all of these Legal Terms. IF
YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN
YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES
AND YOU MUST DISCONTINUE USE IMMEDIATELY.Supplemental terms and conditions or documents that may be
posted on the Services from time to time are hereby expressly
incorporated herein by reference. We reserve the right, in our sole
discretion, to make changes or modifications to these Legal Terms
from time to time. We will alert you about any changes by updating
the "Last updated" date of these Legal Terms, and you waive any
right to receive specific notice of each such change. It is your
responsibility to periodically review these Legal Terms to stay
informed of updates. You will be subject to, and will be deemed to
have been made aware of and to have accepted, the changes in any
revised Legal Terms by your continued use of the Services after the
date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old.
Persons under the age of 18 are not permitted to use or register for
the Services.
We recommend that you print a copy of these Legal Terms for your
records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS4. USER REGISTRATION
5. PURCHASES AND PAYMENT
6. SUBSCRIPTIONS
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. CONTRIBUTION LICENSE
10. GUIDELINES FOR REVIEWS
11. MOBILE APPLICATION LICENSE
12. SOCIAL MEDIA
13. THIRD-PARTY WEBSITES AND CONTENT
14. SERVICES MANAGEMENT
15. PRIVACY POLICY
16. COPYRIGHT INFRINGEMENTS
17. TERM AND TERMINATION
18. MODIFICATIONS AND INTERRUPTIONS
19. GOVERNING LAW
20. DISPUTE RESOLUTION
21. CORRECTIONS
22. DISCLAIMER23. LIMITATIONS OF LIABILITY
24. INDEMNIFICATION
25. USER DATA
26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND
SIGNATURES
27. MISCELLANEOUS
28. CONTACT US
1. OUR SERVICES
The information provided when using the Services is not intended for
distribution to or use by any person or entity in any jurisdiction or
country where such distribution or use would be contrary to law or
regulation or which would subject us to any registration requirement
within such jurisdiction or country. Accordingly, those persons who
choose to access the Services from other locations do so on their
own initiative and are solely responsible for compliance with local
laws, if and to the extent local laws are applicable.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights inour Services, including all source code, databases, functionality,
software, website designs, audio, video, text, photographs, and
graphics in the Services (collectively, the "Content"), as well as the
trademarks, service marks, and logos contained therein (the
"Marks").
Our Content and Marks are protected by copyright and trademark
laws (and various other intellectual property rights and unfair
competition laws) and treaties in the United Arab Emirates and
around the world.
The Content and Marks are provided in or through the Services "AS
IS" for your personal, non-commercial use or internal business
purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the
"PROHIBITED ACTIVITIES" section below, we grant you a non-
exclusive, non-transferable, revocable license to:
●
access the Services; and
● download or print a copy of any portion of the Content to which
you have properly gained access,
solely for your personal, non-commercial use or internal business
purpose.Except as set out in this section or elsewhere in our Legal Terms, no
part of the Services and no Content or Marks may be copied,
reproduced, aggregated, republished, uploaded, posted, publicly
displayed, encoded, translated, transmitted, distributed, sold,
licensed, or otherwise exploited for any commercial purpose
whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other
than as set out in this section or elsewhere in our Legal Terms,
please address your request to: platformyou@theplatformyou.com. If
we ever grant you the permission to post, reproduce, or publicly
display any part of our Services or Content, you must identify us as
the owners or licensors of the Services, Content, or Marks and
ensure that any copyright or proprietary notice appears or is visible
on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the
Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a
material breach of our Legal Terms and your right to use our Services
will terminate immediately.
Your submissions and contributions
Please review this section and the "PROHIBITED ACTIVITIES"
section carefully prior to using our Services to understand the (a)
rights you give us and (b) obligations you have when you post orupload any content through the Services.
Submissions: By directly sending us any question, comment,
suggestion, idea, feedback, or other information about the Services
("Submissions"), you agree to assign to us all intellectual property
rights in such Submission. You agree that we shall own this
Submission and be entitled to its unrestricted use and dissemination
for any lawful purpose, commercial or otherwise, without
acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or
participate in blogs, message boards, online forums, and other
functionality during which you may create, submit, post, display,
transmit, publish, distribute, or broadcast content and materials to us
or through the Services, including but not limited to text, writings,
video, audio, photographs, music, graphics, comments, reviews,
rating suggestions, personal information, or other material
("Contributions"). Any Submission that is publicly posted shall also
be treated as a Contribution.
You understand that Contributions may be viewable by other users
of the Services and possibly through third-party websites.
When you post Contributions, you grant us a license (including use
of your name, trademarks, and logos): By posting any Contributions,
you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and
license to: use, copy, reproduce, distribute, sell, resell, publish,
broadcast, retitle, store, publicly perform, publicly display, reformat,
translate, excerpt (in whole or in part), and exploit your Contributions
(including, without limitation, your image, name, and voice) for any
purpose, commercial, advertising, or otherwise, to prepare derivative
works of, or incorporate into other works, your Contributions, and to
sublicense the licenses granted in this section. Our use and
distribution may occur in any media formats and through any media
channels.
This license includes our use of your name, company name, and
franchise name, as applicable, and any of the trademarks, service
marks, trade names, logos, and personal and commercial images you
provide.
You are responsible for what you post or upload: By sending us
Submissions and/or posting Contributions through any part of the
Services or making Contributions accessible through the Services by
linking your account through the Services to any of your social
networking accounts, you:
● confirm that you have read and agree with our "PROHIBITED
ACTIVITIES" and will not post, send, publish, upload, or transmit
through the Services any Submission nor post any Contribution that
is illegal, harassing, hateful, harmful, defamatory, obscene, bullying,
abusive, discriminatory, threatening to any person or group, sexually
explicit, false, inaccurate, deceitful, or misleading;
●
to the extent permissible by applicable law, waive any and allmoral rights to any such Submission and/or Contribution;
● warrant that any such Submission and/or Contributions are
original to you or that you have the necessary rights and licenses to
submit such Submissions and/or Contributions and that you have full
authority to grant us the above-mentioned rights in relation to your
Submissions and/or Contributions; and
● warrant and represent that your Submissions and/or
Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions
and you expressly agree to reimburse us for any and all losses that
we may suffer because of your breach of (a) this section, (b) any
third party’s intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no
obligation to monitor any Contributions, we shall have the right to
remove or edit any Contributions at any time without notice if in our
reasonable opinion we consider such Contributions harmful or in
breach of these Legal Terms. If we remove or edit any such
Contributions, we may also suspend or disable your account and
report you to the authorities.
Copyright infringement
We respect the intellectual property rights of others. If you believe
that any material available on or through the Services infringes upon
any copyright you own or control, please immediately refer to the
"COPYRIGHT INFRINGEMENTS" section below.3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all
registration information you submit will be true, accurate, current,
and complete; (2) you will maintain the accuracy of such information
and promptly update such registration information as necessary; (3)
you have the legal capacity and you agree to comply with these
Legal Terms; (4) you are not a minor in the jurisdiction in which you
reside; (5) you will not access the Services through automated or
non-human means, whether through a bot, script or otherwise; (6)
you will not use the Services for any illegal or unauthorized purpose;
and (7) your use of the Services will not violate any applicable law or
regulation.
If you provide any information that is untrue, inaccurate, not current,
or incomplete, we have the right to suspend or terminate your
account and refuse any and all current or future use of the Services
(or any portion thereof).
4. USER REGISTRATION
You may be required to register to use the Services. You agree to
keep your password confidential and will be responsible for all use of
your account and password. We reserve the right to remove, reclaim,
or change a username you select if we determine, in our sole
discretion, that such username is inappropriate, obscene, or
otherwise objectionable.5. PURCHASES AND PAYMENT
Following is our payment processor:
●
Stripe
You agree to provide current, complete, and accurate payment and
account information for your subscription to Platform You.
Additionally, you agree to promptly update your account and
payment details, including your email address, payment method, and
payment card expiration date, to ensure seamless processing of your
subscription and for us to contact you if necessary. Any applicable
taxes will be added to the subscription fee where required by law.
Platform You reserve the right to change subscription pricing at any
time.
You agree to pay all subscription charges at the rates applicable at
the time of your purchase, and you authorize us to charge your
chosen payment provider for the total amount due upon subscription
renewal or initial signup. Platform You reserves the right to correct
any pricing errors, even if payment has already been processed.
Platform You may, in its sole discretion, suspend or terminate your
subscription if your payment method is declined or if accurate
payment details are not provided or updated. We do not support
orders placed by dealers, resellers, or distributors, as our platform is
exclusively for individual freelancer subscriptions.
6. SUBSCRIPTIONS
Billing and RenewalYour subscription will continue and automatically renew unless
canceled. You consent to our charging your payment method on a
recurring basis without requiring your prior approval for each
recurring charge, until such time as you cancel the applicable order.
The length of your billing cycle will depend on the type of
subscription plan you choose when you subscribe to the Services.
Cancellation
You can cancel your subscription at any time by logging into your
account. Your cancellation will take effect at the end of the current
paid term. If you have any questions or are unsatisfied with our
Services, please email us at platformyou@theplatformyou.com.
Fee Changes
We may, from time to time, make changes to the subscription fee
and will communicate any price changes to you in accordance with
applicable law.
7. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than
that for which we make the Services available. The Services may not
be used in connection with any commercial endeavors except those
that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
● Systematically retrieve data or other content from the Services
to create or compile, directly or indirectly, a collection, compilation,database, or directory without written permission from us.
● Trick, defraud, or mislead us and other users, especially in any
attempt to learn sensitive account information such as user
passwords.
● Circumvent, disable, or otherwise interfere with security-
related features of the Services, including features that prevent or
restrict the use or copying of any Content or enforce limitations on
the use of the Services and/or the Content contained therein.
● Disparage, tarnish, or otherwise harm, in our opinion, us and/or
the Services.
● Use any information obtained from the Services in order to
harass, abuse, or harm another person.
● Make improper use of our support services or submit false
reports of abuse or misconduct.
● Use the Services in a manner inconsistent with any applicable
laws or regulations.
●
Engage in unauthorized framing of or linking to the Services.
● Upload or transmit (or attempt to upload or to transmit) viruses,
Trojan horses, or other material, including excessive use of capital
letters and spamming (continuous posting of repetitive text), that
interferes with any party’s uninterrupted use and enjoyment of the
Services or modifies, impairs, disrupts, alters, or interferes with the
use, features, functions, operation, or maintenance of the Services.
● Engage in any automated use of the system, such as using
scripts to send comments or messages, or using any data mining,
robots, or similar data gathering and extraction tools.● Delete the copyright or other proprietary rights notice from any
Content.
● Attempt to impersonate another user or person or use the
username of another user.
● Upload or transmit (or attempt to upload or to transmit) any
material that acts as a passive or active information collection or
transmission mechanism, including without limitation, clear graphics
interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other
similar devices (sometimes referred to as "spyware" or "passive
collection mechanisms" or "pcms").
● Interfere with, disrupt, or create an undue burden on the
Services or the networks or services connected to the Services.
● Harass, annoy, intimidate, or threaten any of our employees or
agents engaged in providing any portion of the Services to you.
● Attempt to bypass any measures of the Services designed to
prevent or restrict access to the Services, or any portion of the
Services.
● Copy or adapt the Services' software, including but not limited
to Flash, PHP, HTML, JavaScript, or other code.
● Except as permitted by applicable law, decipher, decompile,
disassemble, or reverse engineer any of the software comprising or
in any way making up a part of the Services.
● Except as may be the result of standard search engine or
Internet browser usage, use, launch, develop, or distribute any
automated system, including without limitation, any spider, robot,
cheat utility, scraper, or offline reader that accesses the Services, oruse or launch any unauthorized script or other software.
● Use a buying agent or purchasing agent to make purchases on
the Services.
● Make any unauthorized use of the Services, including collecting
usernames and/or email addresses of users by electronic or other
means for the purpose of sending unsolicited email, or creating user
accounts by automated means or under false pretenses.
● Use the Services as part of any effort to compete with us or
otherwise use the Services and/or the Content for any revenue-
generating endeavor or commercial enterprise.
●
Sell or otherwise transfer your profile.
8. USER GENERATED CONTRIBUTIONS
The Services may invite you to chat, contribute to, or participate in
blogs, message boards, online forums, and other functionality, and
may provide you with the opportunity to create, submit, post, display,
transmit, perform, publish, distribute, or broadcast content and
materials to us or on the Services, including but not limited to text,
writings, video, audio, photographs, graphics, comments,
suggestions, or personal information or other material (collectively,
"Contributions"). Contributions may be viewable by other users of
the Services and through third-party websites. As such, any
Contributions you transmit may be treated as non-confidential and
non-proprietary. When you create or make available any
Contributions, you thereby represent and warrant that:
●
The creation, distribution, transmission, public display, orperformance, and the accessing, downloading, or copying of your
Contributions do not and will not infringe the proprietary rights,
including but not limited to the copyright, patent, trademark, trade
secret, or moral rights of any third party.
● You are the creator and owner of or have the necessary
licenses, rights, consents, releases, and permissions to use and to
authorize us, the Services, and other users of the Services to use
your Contributions in any manner contemplated by the Services and
these Legal Terms.
● You have the written consent, release, and/or permission of
each and every identifiable individual person in your Contributions to
use the name or likeness of each and every such identifiable
individual person to enable inclusion and use of your Contributions in
any manner contemplated by the Services and these Legal Terms.
●
Your Contributions are not false, inaccurate, or misleading.
● Your Contributions are not unsolicited or unauthorized
advertising, promotional materials, pyramid schemes, chain letters,
spam, mass mailings, or other forms of solicitation.
● Your Contributions are not obscene, lewd, lascivious, filthy,
violent, harassing, libelous, slanderous, or otherwise objectionable
(as determined by us).
● Your Contributions do not ridicule, mock, disparage, intimidate,
or abuse anyone.
● Your Contributions are not used to harass or threaten (in the
legal sense of those terms) any other person and to promote
violence against a specific person or class of people.● Your Contributions do not violate any applicable law, regulation,
or rule.
● Your Contributions do not violate the privacy or publicity rights
of any third party.
● Your Contributions do not violate any applicable law concerning
child pornography, or otherwise intended to protect the health or
well-being of minors.
● Your Contributions do not include any offensive comments that
are connected to race, national origin, gender, sexual preference, or
physical handicap.
● Your Contributions do not otherwise violate, or link to material
that violates, any provision of these Legal Terms, or any applicable
law or regulation.
Any use of the Services in violation of the foregoing violates these
Legal Terms and may result in, among other things, termination or
suspension of your rights to use the Services.
9. CONTRIBUTION LICENSE
By posting your Contributions to any part of the Services or making
Contributions accessible to the Services by linking your account
from the Services to any of your social networking accounts, you
automatically grant, and you represent and warrant that you have the
right to grant, to us an unrestricted, unlimited, irrevocable, perpetual,
non-exclusive, transferable, royalty-free, fully-paid, worldwide right,
and license to host, use, copy, reproduce, disclose, sell, resell,
publish, broadcast, retitle, archive, store, cache, publicly perform,publicly display, reformat, translate, transmit, excerpt (in whole or in
part), and distribute such Contributions (including, without limitation,
your image and voice) for any purpose, commercial, advertising, or
otherwise, and to prepare derivative works of, or incorporate into
other works, such Contributions, and grant and authorize
sublicenses of the foregoing. The use and distribution may occur in
any media formats and through any media channels.
This license will apply to any form, media, or technology now known
or hereafter developed, and includes our use of your name, company
name, and franchise name, as applicable, and any of the trademarks,
service marks, trade names, logos, and personal and commercial
images you provide. You waive all moral rights in your Contributions,
and you warrant that moral rights have not otherwise been asserted
in your Contributions.
We do not assert any ownership over your Contributions. You retain
full ownership of all of your Contributions and any intellectual
property rights or other proprietary rights associated with your
Contributions. We are not liable for any statements or
representations in your Contributions provided by you in any area on
the Services. You are solely responsible for your Contributions to the
Services and you expressly agree to exonerate us from any and all
responsibility and to refrain from any legal action against us
regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit,
redact, or otherwise change any Contributions; (2) to re-categorizeany Contributions to place them in more appropriate locations on the
Services; and (3) to pre-screen or delete any Contributions at any
time and for any reason, without notice. We have no obligation to
monitor your Contributions.
10. GUIDELINES FOR REVIEWS
At Platform You, reviews are essential for maintaining a transparent,
trustworthy, and professional environment. These guidelines help
ensure that all reviews, whether submitted by freelancers or buyers,
are fair, constructive, and respectful. By leaving a review, you agree
to comply with the following guidelines.
1. General Principles
● Honesty: Reviews must reflect genuine experiences and be
based on factual information.
●
Respect: Avoid using abusive, defamatory, or discriminatory
language. Reviews should contribute to constructive feedback.
● Relevance: Ensure your review pertains specifically to the
service or transaction in question.
2. Guidelines for Freelancers
When reviewing buyers, freelancers are encouraged to:
● Provide Constructive Feedback: Highlight positive experiences
and offer respectful suggestions for improvement if needed.
●
Focus on Communication and Timeliness: Mention whether
the buyer communicated effectively and met agreed timelines.●
Avoid Personal Attacks: Critique the professional
engagement, not the individual.
● Be Objective: Do not allow emotions or disputes to influence
the content of your review unfairly.
Examples of Appropriate Reviews:
● "The buyer provided clear instructions and was responsive
throughout the project."
● "The buyer delayed feedback, which affected the timeline, but
overall, it was a good experience."
Prohibited Freelancer Review Content:
●Unsubstantiated claims or accusations.
●Personal insults or offensive remarks about the buyer.
3. Guidelines for Buyers
When reviewing freelancers, buyers should:
● Focus on Professionalism and Skill: Evaluate the freelancer’s
ability to deliver work according to agreed standards and deadlines.
● Highlight Strengths and Areas for Growth: Provide balanced
feedback that helps the freelancer improve their services.
● Avoid Overgeneralizations: Base your review on your specific
experience, not assumptions or external factors.
● Respect Freelancers’ Efforts: Acknowledge the work done even
if minor improvements were needed.Examples of Appropriate Reviews:
● "The freelancer delivered high-quality work on time and was
easy to work with."
● "The work quality was good, but clearer communication would
have improved the process."
Prohibited Buyer Review Content:
● False claims about qualifications or work not directly related to
the freelancer’s performance.
●
Threatening or coercive language.
4. Prohibited Content in All Reviews
● Defamatory or Libelous Statements: Reviews must not include
false information that could harm another user’s reputation.
●
Discriminatory Language: Reviews must not contain hate
speech, racism, sexism, or other forms of discrimination.
●
Personal Identifiable Information: Do not disclose sensitive
details such as email addresses, phone numbers, or payment
information.
● Solicitation: Reviews cannot promote external services or solicit
business outside the platform.
5. Reporting Reviews
● Editing Reviews: Reviews may be edited within [specify
timeframe] to allow users to reflect updates or correct errors.
●
Reporting Inappropriate Reviews: If you believe a reviewviolates these guidelines, report it through the platform’s review
reporting feature. Platform You will investigate and take appropriate
action, including removal if necessary.
6. Platform You’s Role
Platform You does not modify user reviews but reserves the right to:
● Remove reviews that violate these guidelines or platform
policies.
●
Investigate and address reported reviews in a timely manner.
● Take action against users found abusing the review system,
including account suspension or termination.
7. Tips for Writing a Helpful Review
●Be specific about what worked well and what didn’t.
●Use clear, concise, and respectful language.
●
Focus on facts and avoid emotional or exaggerated
statements.
●
Provide actionable feedback that helps the other party improve.
The review system at Platform You is designed to foster a
professional and collaborative environment. By adhering to these
guidelines, both freelancers and buyers contribute to building a
platform rooted in trust, transparency, and mutual respect.
11. MOBILE APPLICATION LICENSEUse License
If you access the Services via the App, then we grant you a
revocable, non-exclusive, non-transferable, limited right to install
and use the App on wireless electronic devices owned or controlled
by you, and to access and use the App on such devices strictly in
accordance with the terms and conditions of this mobile application
license contained in these Legal Terms. You shall not: (1) except as
permitted by applicable law, decompile, reverse engineer,
disassemble, attempt to derive the source code of, or decrypt the
App; (2) make any modification, adaptation, improvement,
enhancement, translation, or derivative work from the App; (3)
violate any applicable laws, rules, or regulations in connection with
your access or use of the App; (4) remove, alter, or obscure any
proprietary notice (including any notice of copyright or trademark)
posted by us or the licensors of the App; (5) use the App for any
revenue-generating endeavor, commercial enterprise, or other
purpose for which it is not designed or intended; (6) make the App
available over a network or other environment permitting access or
use by multiple devices or users at the same time; (7) use the App
for creating a product, service, or software that is, directly or
indirectly, competitive with or in any way a substitute for the App; (8)
use the App to send automated queries to any website or to send
any unsolicited commercial email; or (9) use any proprietary
information or any of our interfaces or our other intellectual property
in the design, development, manufacture, licensing, or distribution of
any applications, accessories, or devices for use with the App.
Apple and Android Devices
The following terms apply when you use the App obtained from
either the Apple Store or Google Play (each an "App Distributor") to
access the Services: (1) the license granted to you for our App islimited to a non-transferable license to use the application on a
device that utilizes the Apple iOS or Android operating systems, as
applicable, and in accordance with the usage rules set forth in the
applicable App Distributor’s terms of service; (2) we are responsible
for providing any maintenance and support services with respect to
the App as specified in the terms and conditions of this mobile
application license contained in these Legal Terms or as otherwise
required under applicable law, and you acknowledge that each App
Distributor has no obligation whatsoever to furnish any maintenance
and support services with respect to the App; (3) in the event of any
failure of the App to conform to any applicable warranty, you may
notify the applicable App Distributor, and the App Distributor, in
accordance with its terms and policies, may refund the purchase
price, if any, paid for the App, and to the maximum extent permitted
by applicable law, the App Distributor will have no other warranty
obligation whatsoever with respect to the App; (4) you represent and
warrant that (i) you are not located in a country that is subject to a
US government embargo, or that has been designated by the US
government as a "terrorist supporting" country and (ii) you are not
listed on any US government list of prohibited or restricted parties;
(5) you must comply with applicable third-party terms of agreement
when using the App, e.g., if you have a VoIP application, then you
must not be in violation of their wireless data service agreement
when using the App; and (6) you acknowledge and agree that the
App Distributors are third-party beneficiaries of the terms and
conditions in this mobile application license contained in these Legal
Terms, and that each App Distributor will have the right (and will be
deemed to have accepted the right) to enforce the terms and
conditions in this mobile application license contained in these Legal
Terms against you as a third-party beneficiary thereof.12. SOCIAL MEDIA
As part of the functionality of the Services, you may link your
account with online accounts you have with third-party service
providers (each such account, a "Third-Party Account") by either: (1)
providing your Third-Party Account login information through the
Services; or (2) allowing us to access your Third-Party Account, as is
permitted under the applicable terms and conditions that govern
your use of each Third-Party Account. You represent and warrant
that you are entitled to disclose your Third-Party Account login
information to us and/or grant us access to your Third-Party
Account, without breach by you of any of the terms and conditions
that govern your use of the applicable Third-Party Account, and
without obligating us to pay any fees or making us subject to any
usage limitations imposed by the third-party service provider of the
Third-Party Account. By granting us access to any Third-Party
Accounts, you understand that (1) we may access, make available,
and store (if applicable) any content that you have provided to and
stored in your Third-Party Account (the "Social Network Content")
so that it is available on and through the Services via your account,
including without limitation any friend lists and (2) we may submit to
and receive from your Third-Party Account additional information to
the extent you are notified when you link your account with the
Third-Party Account. Depending on the Third-Party Accounts you
choose and subject to the privacy settings that you have set in such
Third-Party Accounts, personally identifiable information that you
post to your Third-Party Accounts may be available on and through
your account on the Services. Please note that if a Third-Party
Account or associated service becomes unavailable or our access to
such Third-Party Account is terminated by the third-party service
provider, then Social Network Content may no longer be available on
and through the Services. You will have the ability to disable theconnection between your account on the Services and your Third-
Party Accounts at any time. PLEASE NOTE THAT YOUR
RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS
ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED
SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY
SERVICE PROVIDERS. We make no effort to review any Social
Network Content for any purpose, including but not limited to, for
accuracy, legality, or non-infringement, and we are not responsible
for any Social Network Content. You acknowledge and agree that we
may access your email address book associated with a Third-Party
Account and your contacts list stored on your mobile device or tablet
computer solely for purposes of identifying and informing you of
those contacts who have also registered to use the Services. You
can deactivate the connection between the Services and your Third-
Party Account by contacting us using the contact information below
or through your account settings (if applicable). We will attempt to
delete any information stored on our servers that was obtained
through such Third-Party Account, except the username and profile
picture that become associated with your account.
13. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site or App)
links to other websites ("Third-Party Websites") as well as articles,
photographs, text, graphics, pictures, designs, music, sound, video,
information, applications, software, and other content or items
belonging to or originating from third parties ("Third-Party Content").
Such Third-Party Websites and Third-Party Content are not
investigated, monitored, or checked for accuracy, appropriateness,
or completeness by us, and we are not responsible for any Third-
Party Websites accessed through the Services or any Third-PartyContent posted on, available through, or installed from the Services,
including the content, accuracy, offensiveness, opinions, reliability,
privacy practices, or other policies of or contained in the Third-Party
Websites or the Third-Party Content. Inclusion of, linking to, or
permitting the use or installation of any Third-Party Websites or any
Third-Party Content does not imply approval or endorsement thereof
by us. If you decide to leave the Services and access the Third-Party
Websites or to use or install any Third-Party Content, you do so at
your own risk, and you should be aware these Legal Terms no longer
govern. You should review the applicable terms and policies,
including privacy and data gathering practices, of any website to
which you navigate from the Services or relating to any applications
you use or install from the Services. Any purchases you make
through Third-Party Websites will be through other websites and
from other companies, and we take no responsibility whatsoever in
relation to such purchases which are exclusively between you and
the applicable third party. You agree and acknowledge that we do
not endorse the products or services offered on Third-Party
Websites and you shall hold us blameless from any harm caused by
your purchase of such products or services. Additionally, you shall
hold us blameless from any losses sustained by you or harm caused
to you relating to or resulting in any way from any Third-Party
Content or any contact with Third-Party Websites.
14. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the
Services for violations of these Legal Terms; (2) take appropriate
legal action against anyone who, in our sole discretion, violates the
law or these Legal Terms, including without limitation, reporting such
user to law enforcement authorities; (3) in our sole discretion andwithout limitation, refuse, restrict access to, limit the availability of, or
disable (to the extent technologically feasible) any of your
Contributions or any portion thereof; (4) in our sole discretion and
without limitation, notice, or liability, to remove from the Services or
otherwise disable all files and content that are excessive in size or
are in any way burdensome to our systems; and (5) otherwise
manage the Services in a manner designed to protect our rights and
property and to facilitate the proper functioning of the Services.
15. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy
Policy: _[PUT THE LINK TO YOUR PRIVACY POLICY HERE AFTER
UPLOADING THESE POLICIES ON YOUR SITE]_. By using the
Services, you agree to be bound by our Privacy Policy, which is
incorporated into these Legal Terms. Please be advised the Services
are hosted in the United Kingdom, Ireland, and the United Arab
Emirates. If you access the Services from any other region of the
world with laws or other requirements governing personal data
collection, use, or disclosure that differ from applicable laws in the
United Kingdom, Ireland, and the United Arab Emirates, then through
your continued use of the Services, you are transferring your data to
the United Kingdom, Ireland, and the United Arab Emirates, and you
expressly consent to have your data transferred to and processed in
the United Kingdom, Ireland, and the United Arab Emirates.
16. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believethat any material available on or through the Services infringes upon
any copyright you own or control, please immediately notify us using
the contact information provided below (a "Notification"). A copy of
your Notification will be sent to the person who posted or stored the
material addressed in the Notification. Please be advised that
pursuant to applicable law you may be held liable for damages if you
make material misrepresentations in a Notification. Thus, if you are
not sure that material located on or linked to by the Services
infringes your copyright, you should consider first contacting an
attorney.
17. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use
the Services. WITHOUT LIMITING ANY OTHER PROVISION OF
THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE
DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS
TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN
IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO
REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY
REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN
THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR
REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION
IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY
CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME,
WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are
prohibited from registering and creating a new account under yourname, a fake or borrowed name, or the name of any third party, even
if you may be acting on behalf of the third party. In addition to
terminating or suspending your account, we reserve the right to take
appropriate legal action, including without limitation pursuing civil,
criminal, and injunctive redress.
18. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of
the Services at any time or for any reason at our sole discretion
without notice. However, we have no obligation to update any
information on our Services. We also reserve the right to modify or
discontinue all or part of the Services without notice at any time. We
will not be liable to you or any third party for any modification, price
change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We
may experience hardware, software, or other problems or need to
perform maintenance related to the Services, resulting in
interruptions, delays, or errors. We reserve the right to change,
revise, update, suspend, discontinue, or otherwise modify the
Services at any time or for any reason without notice to you. You
agree that we have no liability whatsoever for any loss, damage, or
inconvenience caused by your inability to access or use the Services
during any downtime or discontinuance of the Services. Nothing in
these Legal Terms will be construed to obligate us to maintain and
support the Services or to supply any corrections, updates, or
releases in connection therewith.19. GOVERNING LAW
These Legal Terms shall be governed by and defined following the
laws of the United Arab Emirates. Platform You FZC and yourself
irrevocably consent that the courts of the United Arab Emirates shall
have exclusive jurisdiction to resolve any dispute which may arise in
connection with these Legal Terms.
20. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute,
controversy, or claim related to these Legal Terms (each a "Dispute"
and collectively, the "Disputes") brought by either you or us
(individually, a "Party" and collectively, the "Parties"), the Parties
agree to first attempt to negotiate any Dispute (except those
Disputes expressly provided below) informally for at least thirty (30)
days before initiating arbitration. Such informal negotiations
commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising out of or in connection with these Legal Terms,
including any question regarding its existence, validity, or
termination, shall be referred to and finally resolved by the courts ofthe United Arab Emirates, which, as a result of referring to it, is
considered as the part of this clause. The number of arbitrators shall
be three (3). The seat, or legal place, or arbitration shall be Dubai,
United Arab Emirates. The language of the proceedings shall be
English. The governing law of these Legal Terms shall be the
substantive law of the United Arab Emirates.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute
between the Parties individually. To the full extent permitted by law,
(a) no arbitration shall be joined with any other proceeding; (b) there
is no right or authority for any Dispute to be arbitrated on a class-
action basis or to utilize class action procedures; and (c) there is no
right or authority for any Dispute to be brought in a purported
representative capacity on behalf of the general public or any other
persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the
above provisions concerning informal negotiations binding
arbitration: (a) any Disputes seeking to enforce or protect, or
concerning the validity of, any of the intellectual property rights of a
Party; (b) any Dispute related to, or arising from, allegations of theft,
piracy, invasion of privacy, or unauthorized use; and (c) any claim for
injunctive relief. If this provision is found to be illegal or
unenforceable, then neither Party will elect to arbitrate any Dispute
falling within that portion of this provision found to be illegal or
unenforceable and such Dispute shall be decided by a court of
competent jurisdiction within the courts listed for jurisdiction above,
and the Parties agree to submit to the personal jurisdiction of that
court.21. CORRECTIONS
There may be information on the Services that contains
typographical errors, inaccuracies, or omissions, including
descriptions, pricing, availability, and various other information. We
reserve the right to correct any errors, inaccuracies, or omissions
and to change or update the information on the Services at any time,
without prior notice.
22. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE
BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT
YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW,
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN
CONNECTION WITH THE SERVICES AND YOUR USE THEREOF,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR
REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS
OF THE SERVICES' CONTENT OR THE CONTENT OF ANY
WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES
AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR
ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND
MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF
ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO
AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO
OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL
PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION
STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF
TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS,VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE
TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD
PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY
CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF
ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT
POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA
THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE,
OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE
ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE
SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR
MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER
ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY
BE RESPONSIBLE FOR MONITORING ANY TRANSACTION
BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF
PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A
PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY
ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND
EXERCISE CAUTION WHERE APPROPRIATE.
23. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR
AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY
DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL,
SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST
REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM
YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING
ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR
LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND
REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMESBE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING
THE THREE (3) MONTHS PERIOD PRIOR TO ANY CAUSE OF
ACTION ARISING.
24. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our
subsidiaries, affiliates, and all of our respective officers, agents,
partners, and employees, from and against any loss, damage,
liability, claim, or demand, including reasonable attorneys’ fees and
expenses, made by any third party due to or arising out of: (1) your
Contributions; (2) use of the Services; (3) breach of these Legal
Terms; (4) any breach of your representations and warranties set
forth in these Legal Terms; (5) your violation of the rights of a third
party, including but not limited to intellectual property rights; or (6)
any overt harmful act toward any other user of the Services with
whom you connected via the Services. Notwithstanding the
foregoing, we reserve the right, at your expense, to assume the
exclusive defense and control of any matter for which you are
required to indemnify us, and you agree to cooperate, at your
expense, with our defense of such claims. We will use reasonable
efforts to notify you of any such claim, action, or proceeding which is
subject to this indemnification upon becoming aware of it.
25. USER DATA
We will maintain certain data that you transmit to the Services for the
purpose of managing the performance of the Services, as well as
data relating to your use of the Services. Although we performregular routine backups of data, you are solely responsible for all
data that you transmit or that relates to any activity you have
undertaken using the Services. You agree that we shall have no
liability to you for any loss or corruption of any such data, and you
hereby waive any right of action against us arising from any such
loss or corruption of such data.
26. ELECTRONIC COMMUNICATIONS,
TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms
constitute electronic communications. You consent to receive
electronic communications, and you agree that all agreements,
notices, disclosures, and other communications we provide to you
electronically, via email and on the Services, satisfy any legal
requirement that such communication be in writing. YOU HEREBY
AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS,
ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY
OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS
INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You
hereby waive any rights or requirements under any statutes,
regulations, rules, ordinances, or other laws in any jurisdiction which
require an original signature or delivery or retention of non-electronic
records, or to payments or the granting of credits by any means
other than electronic means.
27. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by uson the Services or in respect to the Services constitute the entire
agreement and understanding between you and us. Our failure to
exercise or enforce any right or provision of these Legal Terms shall
not operate as a waiver of such right or provision. These Legal Terms
operate to the fullest extent permissible by law. We may assign any
or all of our rights and obligations to others at any time. We shall not
be responsible or liable for any loss, damage, delay, or failure to act
caused by any cause beyond our reasonable control. If any provision
or part of a provision of these Legal Terms is determined to be
unlawful, void, or unenforceable, that provision or part of the
provision is deemed severable from these Legal Terms and does not
affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment or agency
relationship created between you and us as a result of these Legal
Terms or use of the Services. You agree that these Legal Terms will
not be construed against us by virtue of having drafted them. You
hereby waive any and all defenses you may have based on the
electronic form of these Legal Terms and the lack of signing by the
parties hereto to execute these Legal Terms.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive
further information regarding the use of the Services, please contact
us at: platformyou@theplatformyou.com
EEA Standard Contractual Clauses
Standard Contractual Clauses (processors)
Data Controller as defined in the Data Processing Agreement (the“data exporter”),
And
Platform You FZC, which is based in the United Arab Emirates, if the
data exporter is transferring personal data to Platform You FZC
under the Data Processing Agreement;
(the relevant Platform You FZC entity described above is referred to
as the “data importer”),
each a “party”; together “the parties”,
HAVE AGREED on the following Contractual Clauses (the “Clauses”)
in order to adduce adequate safeguards with respect to the
protection of privacy and fundamental rights and freedoms of
individuals for the transfer by the data exporter to the data importer
of the personal data specified in Appendix 1.
SECTION I
Clause 1
Purpose and scope
(a) The purpose of these standard contractual clauses is to ensure
compliance with the requirements of Regulation (EU) 2016/679 of
the European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of
personal data and on the free movement of such data (General Data
Protection Regulation) (1) for the transfer of personal data to a third
country.
(b) The Parties:(i) the natural or legal person(s), public authority/ies, agency/ies or
other body/ies (hereinafter ‘entity/ies’) transferring the personal data,
as listed in Annex I. A (hereinafter each ‘data exporter’), and
(ii) the entity/ies in a third country receiving the personal data from
the data exporter, directly or indirectly via another entity also Party to
these Clauses, as listed in Annex I. A (hereinafter each ‘data
importer’)
have agreed to these standard contractual clauses (hereinafter:
‘Clauses’).
(c) These Clauses apply with respect to the transfer of personal data
as specified in Annex I.B.
(d) The Appendix to these Clauses containing the Annexes referred
to therein forms an integral part of these Clauses.
Clause 2
Effect and invariability of the Clauses
(a) These Clauses set out appropriate safeguards, including
enforceable data subject rights and effective legal remedies,
pursuant to Article 46(1) and Article 46(2)(c) of Regulation (EU)
2016/679 and, with respect to data transfers from controllers to
processors and/or processors to processors, standard contractual
clauses pursuant to Article 28(7) of Regulation (EU) 2016/679,
provided they are not modified, except to select the appropriate
Module(s) or to add or update information in the Appendix. This does
not prevent the Parties from including the standard contractual
clauses laid down in these Clauses in a wider contract and/or adding
other clauses or additional safeguards, provided that they do not
contradict, directly or indirectly, these Clauses or prejudice thefundamental rights or freedoms of data subjects.
(b) These Clauses are without prejudice to obligations to which the
data exporter is subject by virtue of Regulation (EU) 2016/679.
Clause 3
Third-party beneficiaries
(a) Data subjects may invoke and enforce these Clauses, as third-
party beneficiaries, against the data exporter and/or data importer,
with the following exceptions:
(i) Clause 1, Clause 2, Clause 3, Clause 6, Clause 7;
(ii) Clause 8.1(b), 8.9(a), (c), (d) and (e);
(iii) Clause 9 – Clause 9(a), (c), (d) and (e);
(iv) Clause 12 – Clause 12(a), (d) and (f);
(v) Clause 13;
(vi) Clause 15.1(c), (d) and (e);
(vii) Clause 16(e);
(viii) Clause 18 – Clause 18(a) and (b);
(b) Paragraph (a) is without prejudice to the rights of data subjects
under Regulation (EU) 2016/679.Clause 4
Interpretation
(a) Where these Clauses use terms that are defined in Regulation
(EU) 2016/679, those terms shall have the same meaning as in that
Regulation.
(b) These Clauses shall be read and interpreted in the light of the
provisions of Regulation (EU) 2016/679.
(c) These Clauses shall not be interpreted in a way that conflicts with
rights and obligations provided for in Regulation (EU) 2016/679.
Clause 5
Hierarchy
In the event of a contradiction between these Clauses and the
provisions of related agreements between the Parties, existing at the
time these Clauses are agreed or entered into thereafter, these
Clauses shall prevail.
Clause 6
Description of the transfer(s)
The details of the transfer(s), and in particular the categories of
personal data that are transferred and the purpose(s) for which theyare transferred, are specified in Annex I.B.
Clause 7
Docking clause
(a) An entity that is not a Party to these Clauses may, with the
agreement of the Parties, accede to these Clauses at any time, either
as a data exporter or as a data importer, by completing the Appendix
and signing Annex I.A.
(b) Once it has completed the Appendix and signed Annex I.A, the
acceding entity shall become a Party to these Clauses and have the
rights and obligations of a data exporter or data importer in
accordance with its designation in Annex I.A.
(c) The acceding entity shall have no rights or obligations arising
under these Clauses from the period prior to becoming a Party.
SECTION II – OBLIGATIONS OF THE PARTIES
Clause 8
Data protection safeguards
The data exporter warrants that it has used reasonable efforts to
determine that the data importer is able, through the implementation
of appropriate technical and organisational measures, to satisfy its
obligations under these Clauses.
8.1 Instructions(a) The data importer shall process the personal data only on
documented instructions from the data exporter. The data exporter
may give such instructions throughout the duration of the contract.
(b) The data importer shall immediately inform the data exporter if it
is unable to follow those instructions.
8.2 Purpose limitation
The data importer shall process the personal data only for the
specific purpose(s) of the transfer, as set out in Annex I.B, unless on
further instructions from the data exporter.
8.3 Transparency
On request, the data exporter shall make a copy of these Clauses,
including the Appendix as completed by the Parties, available to the
data subject free of charge. To the extent necessary to protect
business secrets or other confidential information, including the
measures described in Annex II and personal data, the data exporter
may redact part of the text of the Appendix to these Clauses prior to
sharing a copy but shall provide a meaningful summary where the
data subject would otherwise not be able to understand its content
or exercise his/her rights. On request, the Parties shall provide the
data subject with the reasons for the redactions, to the extent
possible without revealing the redacted information. This Clause is
without prejudice to the obligations of the data exporter under
Articles 13 and 14 of Regulation (EU) 2016/679.
8.4 Accuracy
If the data importer becomes aware that the personal data it has
received is inaccurate, or has become outdated, it shall inform thedata exporter without undue delay. In this case, the data importer
shall cooperate with the data exporter to erase or rectify the data.
8.5 Duration of processing and erasure or
return of data
Processing by the data importer shall only take place for the duration
specified in Annex I.B. After the end of the provision of the
processing services, the data importer shall, at the choice of the
data exporter, delete all personal data processed on behalf of the
data exporter and certify to the data exporter that it has done so, or
return to the data exporter all personal data processed on its behalf
and delete existing copies. Until the data is deleted or returned, the
data importer shall continue to ensure compliance with these
Clauses. In case of local laws applicable to the data importer that
prohibit return or deletion of the personal data, the data importer
warrants that it will continue to ensure compliance with these
Clauses and will only process it to the extent and for as long as
required under that local law. This is without prejudice to Clause 14,
in particular, the requirement for the data importer under Clause
14(e) to notify the data exporter throughout the duration of the
contract if it has reason to believe that it is or has become subject to
laws or practices not in line with the requirements under Clause
14(a).
8.6 Security of processing
(a) The data importer and, during transmission, also the data
exporter shall implement appropriate technical and organisational
measures to ensure the security of the data, including protection
against a breach of security leading to accidental or unlawful
destruction, loss, alteration, unauthorised disclosure or access to
that data (hereinafter ‘personal data breach’). In assessing theappropriate level of security, the Parties shall take due account the
state of the art, the costs of implementation, the nature, scope,
context and purpose(s) of processing and the risks involved in the
processing for the data subjects. The Parties shall in particular
consider having recourse to encryption or pseudonymisation,
including during transmission, where the purpose of processing can
be fulfilled in that manner. In the case of pseudonymisation, the
additional information for attributing the personal data to a specific
data subject shall, where possible, remain under the exclusive
control of the data exporter. In complying with its obligations under
this paragraph, the data importer shall at least implement the
technical and organisational measures specified in Annex II. The data
importer shall carry out regular checks to ensure that these
measures continue to provide an appropriate level of security.
(b) The data importer shall grant access to the personal data to
members of its personnel only to the extent strictly necessary for the
implementation, management and monitoring of the contract. It shall
ensure that persons authorised to process the personal data have
committed themselves to confidentiality or are under an appropriate
statutory obligation of confidentiality.
(c) In the event of a personal data breach concerning personal data
processed by the data importer under these Clauses, the data
importer shall take appropriate measures to address the breach,
including measures to mitigate its adverse effects. The data importer
shall also notify the data exporter without undue delay after having
become aware of the breach. Such notification shall contain the
details of a contact point where more information can be obtained, a
description of the nature of the breach (including, where possible,
categories and an approximate number of data subjects and
personal data records concerned), its likely consequences and the
measures taken or proposed to address the breach including, whereappropriate, measures to mitigate its possible adverse effects.
Where, and in so far as, it is not possible to provide all information at
the same time, the initial notification shall contain the information
then available and further information shall, as it becomes available,
subsequently be provided without undue delay.
(d) The data importer shall cooperate with and assist the data
exporter to enable the data exporter to comply with its obligations
under Regulation (EU) 2016/679, in particular, to notify the
competent supervisory authority and the affected data subjects,
taking into account the nature of processing and the information
available to the data importer.
8.7 Sensitive data
Where the transfer involves personal data revealing racial or ethnic
origin, political opinions, religious or philosophical beliefs, trade
union membership, genetic data, or biometric data for the purpose of
uniquely identifying a natural person, data concerning health or a
person’s sex life or sexual orientation, or data relating to criminal
convictions and offences (hereinafter ‘sensitive data), the data
importer shall apply the specific restrictions and/or additional
safeguards described in Annex I.B.
8.8 Onward transfers
The data importer shall only disclose the personal data to a third
party on documented instructions from the data exporter. In addition,
the data may only be disclosed to a third party located outside the
European Union (4) (in the same country as the data importer or in
another third country, hereinafter ‘onward transfer’) if the third party
is or agrees to be bound by these Clauses, under the appropriate
Module, or if:(a) the onward transfer is to a country benefiting from an adequacy
decision pursuant to Article 45 of Regulation (EU) 2016/679 that
covers the onward transfer;
(b) the third party otherwise ensures appropriate safeguards
pursuant to Articles 46 or 47 Regulation of (EU) 2016/679 with
respect to the processing in question;
(c) the onward transfer is necessary for the establishment, exercise
or defence of legal claims in the context of specific administrative,
regulatory or judicial proceedings; or
(d) the onward transfer is necessary in order to protect the vital
interests of the data subject or of another natural person.
Any onward transfer is subject to compliance by the data importer
with all the other safeguards under these Clauses, in particular
purpose limitation.
8.9 Documentation and compliance
(a) The data importer shall promptly and adequately deal with
enquiries from the data exporter that relate to the processing under
these Clauses.
(b) The Parties shall be able to demonstrate compliance with these
Clauses. In particular, the data importer shall keep appropriate
documentation on the processing activities carried out on behalf of
the data exporter.
(c) The data importer shall make available to the data exporter all
information necessary to demonstrate compliance with the
obligations set out in these Clauses and at the data exporter’s
request, allow for and contribute to audits of the processingactivities covered by these Clauses, at reasonable intervals or if
there are indications of non-compliance. In deciding on a review or
audit, the data exporter may take into account relevant certifications
held by the data importer.
(d) The data exporter may choose to conduct the audit by itself or
mandate an independent auditor. Audits may include inspections at
the premises or physical facilities of the data importer and shall,
where appropriate, be carried out with reasonable notice.
(e) The Parties shall make the information referred to in paragraphs
(b) and (c), including the results of any audits, available to the
competent supervisory authority on request.
Clause 9
Use of sub-processors
(a) The data importer has the data exporter’s general authorisation
for the engagement of sub-processor(s) from an agreed list. The
data importer shall specifically inform the data exporter in writing of
any intended changes to that list through the addition or
replacement of sub-processors at least fourteen days in advance,
thereby giving the data exporter sufficient time to be able to object
to such changes prior to the engagement of the sub-processor(s).
The data importer shall provide the data exporter with the
information necessary to enable the data exporter to exercise its
right to object.
(b) Where the data importer engages a sub-processor to carry out
specific processing activities (on behalf of the data exporter), it shall
do so by way of a written contract that provides for, in substance, the
same data protection obligations as those binding the data importerunder these Clauses, including in terms of third-party beneficiary
rights for data subjects. (8) The Parties agree that, by complying
with this Clause, the data importer fulfils its obligations under Clause
8.8. The data importer shall ensure that the sub-processor complies
with the obligations to which the data importer is subject pursuant to
these Clauses.
(c) The data importer shall provide, at the data exporter’s request, a
copy of such a sub-processor agreement and any subsequent
amendments to the data exporter. To the extent necessary to protect
business secrets or other confidential information, including personal
data, the data importer may redact the text of the agreement prior to
sharing a copy.
(d) The data importer shall remain fully responsible to the data
exporter for the performance of the sub-processor’s obligations
under its contract with the data importer. The data importer shall
notify the data exporter of any failure by the sub-processor to fulfil
its obligations under that contract.
(e) The data importer shall agree on a third-party beneficiary clause
with the sub-processor whereby – in the event, the data importer
has factually disappeared, ceased to exist in law or has become
insolvent – the data exporter shall have the right to terminate the
sub-processor contract and to instruct the sub-processor to erase
or return the personal data.
Clause 10
Data subject rights
(a) The data importer shall promptly notify the data exporter of any
request it has received from a data subject. It shall not respond tothat request itself unless it has been authorised to do so by the data
exporter.
(b) The data importer shall assist the data exporter in fulfilling its
obligations to respond to data subjects’ requests for the exercise of
their rights under Regulation (EU) 2016/679. In this regard, the
Parties shall set out in Annex II the appropriate technical and
organisational measures, taking into account the nature of the
processing, by which the assistance shall be provided, as well as the
scope and the extent of the assistance required.
(c) In fulfilling its obligations under paragraphs (a) and (b), the data
importer shall comply with the instructions from the data exporter.
Clause 11
Redress
(a) The data importer shall inform data subjects in a transparent and
easily accessible format, through individual notice or on its website,
of a contact point authorised to handle complaints. It shall deal
promptly with any complaints it receives from a data subject.
(b) In case of a dispute between a data subject and one of the
Parties as regards compliance with these Clauses, that Party shall
use its best efforts to resolve the issue amicably in a timely fashion.
The Parties shall keep each other informed about such disputes and,
where appropriate, cooperate in resolving them.
(c) Where the data subject invokes a third-party beneficiary right
pursuant to Clause 3, the data importer shall accept the decision of
the data subject to:
(i) lodge a complaint with the supervisory authority in the MemberState of his/her habitual residence or place of work, or the
competent supervisory authority pursuant to Clause 13;
(ii) refer the dispute to the competent courts within the meaning of
Clause 18.
(d) The Parties accept that the data subject may be represented by a
not-for-profit body, organisation or association under the conditions
set out in Article 80(1) of Regulation (EU) 2016/679.
(e) The data importer shall abide by a decision that is binding under
the applicable EU or Member State law.
(f) The data importer agrees that the choice made by the data
subject will not prejudice his/her substantive and procedural rights to
seek remedies in accordance with applicable laws.
Clause 12
Liability
(a) Each Party shall be liable to the other Party/ies for any damages it
causes the other Party/ies by any breach of these Clauses.
(b) The data importer shall be liable to the data subject, and the data
subject shall be entitled to receive compensation, for any material or
non-material damages the data importer or its sub-processor causes
the data subject by breaching the third-party beneficiary rights
under these Clauses.
(c) Notwithstanding paragraph (b), the data exporter shall be liable
to the data subject, and the data subject shall be entitled to receive
compensation, for any material or non-material damages the data
exporter or the data importer (or its sub-processor) causes the datasubject by breaching the third-party beneficiary rights under these
Clauses. This is without prejudice to the liability of the data exporter
and, where the data exporter is a processor acting on behalf of a
controller, to the liability of the controller under Regulation (EU)
2016/679 or Regulation (EU) 2018/1725, as applicable.
(d) The Parties agree that if the data exporter is held liable under
paragraph (c) for damages caused by the data importer (or its sub-
processor), it shall be entitled to claim back from the data importer
that part of the compensation corresponding to the data importer’s
responsibility for the damage.
(e) Where more than one Party is responsible for any damage
caused to the data subject as a result of a breach of these Clauses,
all responsible Parties shall be jointly and severally liable and the
data subject is entitled to bring an action in court against any of
these Parties.
(f) The Parties agree that if one Party is held liable under paragraph
(e), it shall be entitled to claim back from the other Party/ies that part
of the compensation corresponding to its/their responsibility for the
damage.
(g) The data importer may not invoke the conduct of a sub-
processor to avoid its own liability.
Clause 13
Supervision
(a) The parties agree that the supervisory authority with
responsibility for ensuring compliance by the data exporter with
Regulation (EU) 2016/679 as regards the data transfer shall be the
Dutch Data Protection Authority (Autoriteit Persoonsgegevens),which shall act as a competent supervisory authority.
(b) The data importer agrees to submit itself to the jurisdiction of and
cooperate with the competent supervisory authority in any
procedures aimed at ensuring compliance with these Clauses. In
particular, the data importer agrees to respond to enquiries, submit
to audits and comply with the measures adopted by the supervisory
authority, including remedial and compensatory measures. It shall
provide the supervisory authority with written confirmation that the
necessary actions have been taken.
SECTION III – LOCAL LAWS AND
OBLIGATIONS IN CASE OF ACCESS BY
PUBLIC AUTHORITIES
Clause 14
Local laws and practices affecting
compliance with the Clauses
(a) The Parties warrant that they have no reason to believe that the
laws and practices in the third country of destination are applicable
to the processing of the personal data by the data importer, including
any requirements to disclose personal data or measures authorising
access by public authorities, prevent the data importer from fulfilling
its obligations under these Clauses. This is based on the
understanding that laws and practices that respect the essence of
the fundamental rights and freedoms and do not exceed what is
necessary and proportionate in a democratic society to safeguard
one of the objectives listed in Article 23(1) of Regulation (EU)
2016/679 are not in contradiction with these Clauses.
(b) The Parties declare that in providing the warranty in paragraph(a), they have taken due account in particular the following elements:
(i) the specific circumstances of the transfer, including the length of
the processing chain, the number of actors involved and the
transmission channels used; intended onward transfers; the type of
recipient; the purpose of the processing; the categories and format
of the transferred personal data; the economic sector in which the
transfer occurs; the storage location of the data transferred;
(ii) the laws and practices of the third country of destination–
including those requiring the disclosure of data to public authorities
or authorising access by such authorities – relevant in light of the
specific circumstances of the transfer, and the applicable limitations
and safeguards (12);
(iii) any relevant contractual, technical or organisational safeguards
put in place to supplement the safeguards under these Clauses,
including measures applied during transmission and to the
processing of the personal data in the country of destination.
(c) The data importer warrants that, in carrying out the assessment
under paragraph (b), it has made its best efforts to provide the data
exporter with relevant information and agrees that it will continue to
cooperate with the data exporter in ensuring compliance with these
Clauses.
(d) The Parties agree to document the assessment under paragraph
(b) and make it available to the competent supervisory authority on
request.
(e) The data importer agrees to notify the data exporter promptly if,
after having agreed to these Clauses and for the duration of the
contract, it has reason to believe that it is or has become subject to
laws or practices not in line with the requirements under paragraph(a), including following a change in the laws of the third country or a
measure (such as a disclosure request) indicating an application of
such laws in practice that is not in line with the requirements in
paragraph (a).
(f) Following a notification pursuant to paragraph (e), or if the data
exporter otherwise has reason to believe that the data importer can
no longer fulfil its obligations under these Clauses, the data exporter
shall promptly identify appropriate measures (e.g. technical or
organisational measures to ensure security and confidentiality) to be
adopted by the data exporter and/or data importer to address the
situation. The data exporter shall suspend the data transfer if it
considers that no appropriate safeguards for such transfer can be
ensured, or if instructed by the competent supervisory authority to
do so. In this case, the data exporter shall be entitled to terminate
the contract, insofar as it concerns the processing of personal data
under these Clauses. If the contract involves more than two Parties,
the data exporter may exercise this right to termination only with
respect to the relevant Party, unless the Parties have agreed
otherwise. Where the contract is terminated pursuant to this Clause,
Clause 16(d) and (e) shall apply.
Clause 15
Obligations of the data importer in case of
access by public authorities
15.1 Notification
(a) The data importer agrees to notify the data exporter and, where
possible, the data subject promptly (if necessary with the help of the
data exporter) if it:(i) receives a legally binding request from a public authority,
including judicial authorities, under the laws of the country of
destination for the disclosure of personal data transferred pursuant
to these Clauses; such notification shall include information about
the personal data requested, the requesting authority, the legal basis
for the request and the response provided; or
(ii) becomes aware of any direct access by public authorities to
personal data transferred pursuant to these Clauses in accordance
with the laws of the country of destination; such notification shall
include all information available to the importer.
(b) If the data importer is prohibited from notifying the data exporter
and/or the data subject under the laws of the country of destination,
the data importer agrees to use its best efforts to obtain a waiver of
the prohibition, with a view to communicating as much information
as possible, as soon as possible. The data importer agrees to
document its best efforts in order to be able to demonstrate them at
the request of the data exporter.
(c) Where permissible under the laws of the country of destination,
the data importer agrees to provide the data exporter, at regular
intervals for the duration of the contract, with as much relevant
information as possible on the requests received (in particular,
number of requests, type of data requested, requesting authority/ies,
whether requests have been challenged and the outcome of such
challenges, etc.).
(d) The data importer agrees to preserve the information pursuant to
paragraphs (a) to (c) for the duration of the contract and make it
available to the competent supervisory authority on request.
(e) Paragraphs (a) to (c) are without prejudice to the obligation of the
data importer pursuant to Clause 14(e) and Clause 16 to inform thedata exporter promptly where it is unable to comply with these
Clauses.
15.2 Review of legality and data minimisation
(a) The data importer agrees to review the legality of the request for
disclosure, in particular, whether it remains within the powers
granted to the requesting public authority, and to challenge the
request if, after careful assessment, it concludes that there are
reasonable grounds to consider that the request is unlawful under
the laws of the country of destination, applicable obligations under
international law and principles of international comity. The data
importer shall, under the same conditions, pursue possibilities of
appeal. When challenging a request, the data importer shall seek
interim measures with a view to suspending the effects of the
request until the competent judicial authority has decided on its
merits. It shall not disclose the personal data requested until required
to do so under the applicable procedural rules. These requirements
are without prejudice to the obligations of the data importer under
Clause 14(e).
(b) The data importer agrees to document its legal assessment and
any challenge to the request for disclosure and, to the extent
permissible under the laws of the country of destination, make the
documentation available to the data exporter. It shall also make it
available to the competent supervisory authority on request.
(c) The data importer agrees to provide the minimum amount of
information permissible when responding to a request for disclosure,
based on a reasonable interpretation of the request.
SECTION IV – FINAL PROVISIONSClause 16
Non-compliance with the Clauses and
termination
(a) The data importer shall promptly inform the data exporter if it is
unable to comply with these Clauses, for whatever reason.
(b) In the event that the data importer is in breach of these Clauses
or unable to comply with these Clauses, the data exporter shall
suspend the transfer of personal data to the data importer until
compliance is again ensured or the contract is terminated. This is
without prejudice to Clause 14(f).
(c) The data exporter shall be entitled to terminate the contract,
insofar as it concerns the processing of personal data under these
Clauses, where:
(i) the data exporter has suspended the transfer of personal data to
the data importer pursuant to paragraph (b) and compliance with
these Clauses is not restored within a reasonable time and in any
event within one month of suspension;
(ii) the data importer is in substantial or persistent breach of these
Clauses; or
(iii) the data importer fails to comply with a binding decision of a
competent court or supervisory authority regarding its obligations
under these Clauses.
In these cases, it shall inform the competent supervisory authority of
such non-compliance. Where the contract involves more than two
Parties, the data exporter may exercise this right to termination only
with respect to the relevant Party, unless the Parties have agreedotherwise.
(d) Personal data that has been transferred prior to the termination
of the contract pursuant to paragraph (c) shall at the choice of the
data exporter immediately be returned to the data exporter or
deleted in its entirety. The same shall apply to any copies of the data.
The data importer shall certify the deletion of the data to the data
exporter. Until the data is deleted or returned, the data importer shall
continue to ensure compliance with these Clauses. In case of local
laws applicable to the data importer that prohibit the return or
deletion of the transferred personal data, the data importer warrants
that it will continue to ensure compliance with these Clauses and will
only process the data to the extent and for as long as required under
that local law.
(e) Either Party may revoke its agreement to be bound by these
Clauses where (i) the European Commission adopts a decision
pursuant to Article 45(3) of Regulation (EU) 2016/679 that covers
the transfer of personal data to which these Clauses apply; or (ii)
Regulation (EU) 2016/679 becomes part of the legal framework of
the country to which the personal data is transferred. This is without
prejudice to other obligations applying to the processing in question
under Regulation (EU) 2016/679.
Clause 17
Governing law
These Clauses shall be governed by the law of the EU Member State
in which the data exporter is established. Where such law does not
allow for third-party beneficiary rights, they shall be governed by the
law of another EU Member State that does allow for third-party
beneficiary rights.Clause 18
Choice of forum and jurisdiction
(a) Any dispute arising from these Clauses shall be resolved by the
courts of the United Arab Emirates.
(b) The Parties agree that those shall be the courts of Dubai.
(c) A data subject may also bring legal proceedings against the data
exporter and/or data importer before the courts of the Member State
in which he/she has his/her habitual residence.
(d) The Parties agree to submit themselves to the jurisdiction of such
courts.
Appendix 1 to Platform You FZC Standard Contractual Clauses
This Appendix forms part of the Clauses
Data exporter The data exporter is the non-Platform You FZC legal
entity that is a party to the Clauses.
Data importer. The data importer is: Platform You FZC
if the data exporter is transferring personal data to Platform You FZC
under the Data Processing Agreement; orData subjects. The personal data transferred concern the following
categories of data subjects: Data subjects include individuals about
whom data that originated in the EEA is provided to Platform You
FZC via the Business Services by (or at the direction of) the data
exporter.
Categories of data. The personal data transferred concerns the
following categories of data: Data relating to individuals provided to
Platform You FZC via the Business Services by (or at the direction of)
data exporter, as specified in Schedule 1: Details of Data Processing
of the Data Processing Agreement.
Special categories of data (if appropriate) The personal data
transferred concerns the following special categories of data: None
Processing operations Platform You FZC will process the personal
data for the purposes of providing the Business Services to the data
exporter in accordance with and as described in the Data Processing
Agreement, and these Clauses.
Appendix 2 to Platform You FZC Standard Contractual Clauses
This Appendix forms part of the Clauses.Description of the technical and organisational security measures
implemented by the data importer in accordance with Clauses 4(c)
and 5(c). The data importer currently abides by the security
standards in Schedule 2 - Platform You FZC Security Measures of
the Data Processing Agreement. The data importer may update or
modify these security standards from time to time.
PRIVACY POLICY
This Privacy Policy for Platform You FZC (doing business as Platform
You) ("we," "us," or "our"), describes how and why we might access,
collect, store, use, and/or share ("process") your personal
information when you use our services ("Services"), including when
you:
●
Visit our website at https://theplatformyou.com, or any
website of ours that links to this Privacy Policy
●
Download and use our mobile application (Platform You), or
any other application of ours that links to this Privacy Policy
● Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy Policy will help you
understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed.
If you do not agree with our policies and practices, please do not use
our Services. If you still have any questions or concerns, please
contact us at platformyou@theplatformyou.com.SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our table of contents below
to find the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive
personal information.
Do we collect any information from third parties? We do not collect
any information from third parties.
How do we process your information? We process your informationto provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We
may also process your information for other purposes with your
consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your
information.
In what situations and with which types of parties do we share
personal information? We may share information in specific
situations and with specific categories of third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have adequate
organizational and technical processes and procedures in place to
protect your personal information. However, no electronic
transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about how we
keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about
your privacy rights.How do you exercise your rights? The easiest way to exercise your
rights is by contacting us. We will consider and act upon any request
in accordance with applicable data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Policy in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
15. DO WE MAKE UPDATES TO THIS NOTICE?
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal information that
we collect depends on the context of your interactions with us andthe Services, the choices you make, and the products and features
you use. The personal information we collect may include the
following:
● Name: To identify and personalize user profiles for a tailored
experience.
●
Phone Number: To enable secure communication and
verification.
●
Email Address: To send important notifications, updates, and
confirmations.
●
Contact or Authentication Data: To verify user identity and
ensure account security.
●
Billing Address: To process subscription payments securely
and accurately.
●
Contact Preference: To customize communication methods
based on user preferences.
● Job Title: To provide context for professional services and
enhance profile visibility.
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your
payment if you choose to make purchases, such as your payment
instrument number, and the security code associated with your
payment instrument. All payment data is handled and stored byStripe. You may find their privacy notice link(s)
here: http://www.stripe.com/privacy.
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like
your Facebook, X, or other social media account. If you choose to
register in this way, we will collect certain profile information about
you from the social media provider, as described in the section called
"HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we also may collect
the following information if you choose to provide us with access or
permission:
● Geolocation Information. We may request access or permission
to track location-based information from your mobile device, either
continuously or while you are using our mobile application(s), to
provide certain location-based services. If you wish to change our
access or permissions, you may do so in your device's settings.
● Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile
device's calendar, camera, contacts, microphone, reminders, sms
messages, social media accounts, and other features. If you wish to
change our access or permissions, you may do so in your device's
settings.● Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and
manufacturer), operating system, version information and system
configuration information, device and application identification
numbers, browser type and version, hardware model Internet service
provider and/or mobile carrier, and Internet Protocol (IP) address (or
proxy server). If you are using our application(s), we may also collect
information about the phone network associated with your mobile
device, your mobile device’s operating system or platform, the type
of mobile device you use, your mobile device’s unique device ID, and
information about the features of our application(s) you accessed.
● Push Notifications. We may request to send you push
notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is collected
automatically when you visit our Services.We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and
device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about
how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
Like many businesses, we also collect information through cookies
and similar technologies.
The information we collect includes:
● Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and which
we record in log files. Depending on how you interact with us, this
log data may include your IP address, device information, browser
type, and settings and information about your activity in the Services
(such as the date/time stamps associated with your usage, pages
and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity,
error reports (sometimes called "crash dumps"), and hardware
settings).● Location Data. We collect location data such as information
about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type
and settings of the device you use to access the Services. For
example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt out,
you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
● To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you can
create and log in to your account, as well as keep your account in
working order.● To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
● To respond to user inquiries/offer support to users. We may
process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
● To send administrative information to you. We may process
your information to send you details about our products and
services, changes to our terms and policies, and other similar
information.
● To enable user-to-user communications. We may process your
information if you choose to use any of our offerings that allow for
communication with another user.
● To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of
our Services.
● To send you marketing and promotional communications. We
may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketingpreferences. You can opt out of our marketing emails at any time. For
more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
● To deliver targeted advertising to you. We may process your
information to develop and display personalized content and
advertising tailored to your interests, location, and more.
● To protect our Services. We may process your information as
part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
● To identify usage trends. We may process information about
how you use our Services to better understand how they are being
used so we can improve them.
● To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to better
understand how to provide marketing and promotional campaigns
that are most relevant to you.
● To save or protect an individual's vital interest. We may process
your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.3. WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we
believe it is necessary and we have a valid legal reason (i.e., legal
basis) to do so under applicable law, like with your consent, to
comply with laws, to provide you with services to enter into or fulfill
our contractual obligations, to protect your rights, or to fulfill our
legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR
require us to explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely on the
following legal bases to process your personal information:
● Consent. We may process your information if you have given us
permission (i.e., consent) to use your personal information for a
specific purpose. You can withdraw your consent at any time. Learn
more about withdrawing your consent.
● Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our contractual
obligations to you, including providing our Services or at your
request prior to entering into a contract with you.● Legitimate Interests. We may process your information when
we believe it is reasonably necessary to achieve our legitimate
business interests and those interests do not outweigh your interests
and fundamental rights and freedoms. For example, we may process
your personal information for some of the purposes described in
order to:
● Send users information about special offers and discounts on
our products and services
● Develop and display personalized and relevant advertising
content for our users
● Analyze how our Services are used so we can improve them to
engage and retain users
●Support our marketing activities
●Diagnose problems and/or prevent fraudulent activities
● Understand how our users use our products and services so
we can improve user experience● Legal Obligations. We may process your information where we
believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
● Vital Interests. We may process your information where we
believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential
threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e., express consent) to use your personal information
for a specific purpose, or in situations where your permission can be
inferred (i.e., implied consent). You can withdraw your consent at any
time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
● If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way●For investigations and fraud detection and prevention
●For business transactions provided certain conditions are met
● If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
● For identifying injured, ill, or deceased persons and
communicating with next of kin
● If we have reasonable grounds to believe an individual has
been, is, or may be victim of financial abuse
● If it is reasonable to expect collection and use with consent
would compromise the availability or the accuracy of the information
and the collection is reasonable for purposes related to investigating
a breach of an agreement or a contravention of the laws of Canada
or a province
● If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production of records● If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent
with the purposes for which the information was produced
● If the collection is solely for journalistic, artistic, or literary
purposes
● If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described
in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We
may share your data with third-party vendors, service providers,
contractors, or agents ("third parties") who perform services for us
or on our behalf and require access to such information to do that
work. We have contracts in place with our third parties, which are
designed to help safeguard your personal information. This means
that they cannot do anything with your personal information unless
we have instructed them to do it. They will also not share your
personal information with any organization apart from us. They alsocommit to protect the data they hold on our behalf and to retain it for
the period we instruct.
The categories of third parties we may share personal information
with are as follows:
●Website Hosting Service Providers
●Social Networks
●Sales & Marketing Tools
●Payment Processors
●Data Analytics Services
We also may need to share your personal information in the following
situations:
● Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.● Other Users. When you share personal information (for
example, by posting comments, contributions, or other content to
the Services) or otherwise interact with public areas of the Services,
such personal information may be viewed by all users and may be
publicly made available outside the Services in perpetuity. If you
interact with other users of our Services and register for our Services
through a social network (such as Facebook), your contacts on the
social network will see your name, profile photo, and descriptions of
your activity. Similarly, other users will be able to view descriptions of
your activity, communicate with you within our Services, and view
your profile.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to
collect and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your account, prevent crashes, fix bugs,
save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping
cart reminders (depending on your communication preferences). The
third parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a
"sale"/"sharing" (which includes targeted advertising, as defined
under the applicable laws) under applicable US state laws, you can
opt out of these online tracking technologies by submitting a request
as described below under section "DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Policy [PUT
THE LINK TO YOUR COOKIE POLICY HERE AFTER YOU UPLOAD
THESE TO YOUR SITE].
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain information
about you.
Our Services offer you the ability to register and log in using yourthird-party social media account details (like your Facebook or X
logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile
information we receive may vary depending on the social media
provider concerned, but will often include your name, email address,
friends list, and profile picture, as well as other information you
choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are
described in this Privacy Policy or that are otherwise made clear to
you on the relevant Services. Please note that we do not control, and
are not responsible for, other uses of your personal information by
your third-party social media provider. We recommend that you
review their privacy notice to understand how they collect, use, and
share your personal information, and how you can set your privacy
preferences on their sites and apps.
7. IS YOUR INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short: We may transfer, store, and process your information in
countries other than your own.
Our servers are located in the United Kingdom, Ireland and Dubai. If
you are accessing our Services from outside the United Kingdom,
Ireland and Dubai, please be aware that your information may be
transferred to, stored by, and processed by us in our facilities and in
the facilities of the third parties with whom we may share yourpersonal information (see "WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?" above), in the United Kingdom,
Ireland, Dubai, and other countries.
If you are a resident in the European Economic Area (EEA), United
Kingdom (UK), or Switzerland, then these countries may not
necessarily have data protection laws or other similar laws as
comprehensive as those in your country. However, we will take all
necessary measures to protect your personal information in
accordance with this Privacy Policy and applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal
information, including by using the European Commission's Standard
Contractual Clauses for transfers of personal information between
our group companies and between us and our third-party providers.
These clauses require all recipients to protect all personal
information that they process originating from the EEA or UK in
accordance with European data protection laws and regulations. Our
Data Processing Agreements that include Standard Contractual
Clauses are available here: _[PUT THE LINK TO YOUR DPA HERE
AFTER YOU UPLOAD THESE ON YOUR SITE]_. We have
implemented similar appropriate safeguards with our third-party
service providers and partners and further details can be provided
upon request.8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill
the purposes outlined in this Privacy Policy unless otherwise
required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Policy, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice
will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any
further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security ofany personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Although we will do our
best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly collect, solicit data from, or market to children
under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children
under age 18, please contact us at
platformyou@theplatformyou.com.11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the UAE, US, or in
some regions, such as the European Economic Area (EEA), United
Kingdom (UK), Switzerland, and Canada, you have rights that allow
you greater access to and control over your personal information.
You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like the UAE, EEA, UK, Switzerland, and Canada),
you have certain rights under applicable data protection laws. These
may include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; (iv) if applicable,
to data portability; and (v) not to be subject to automated decision-
making. In certain circumstances, you may also have the right to
object to the processing of your personal information. You can make
such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
We will consider and act upon any request in accordance with
applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your Member State data protection authority or UK data
protection authority.If you are located in Switzerland, you may contact the Federal Data
Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to
process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right
to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will
it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at
any time by clicking on the unsubscribe link in the emails that we
send, or by contacting us using the details provided in the section
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You
will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing
purposes.Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
●
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to
accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain
features or services of our Services.
If you have questions or comments about your privacy rights, you
may email us at platformyou@theplatformyou.com.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy preference not to have data aboutyour online browsing activities monitored and collected. At this
stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this Privacy Policy.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for recognizing or honoring DNT signals, we do not
respond to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas,
Utah, or Virginia, you may have the right to request access to and
receive details about the personal information we maintain about
you and how we have processed it, correct inaccuracies, get a copy
of, or delete your personal information. You may also have the right
to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We CollectWe have collected the following categories of personal information in
the past twelve (12) months:
CategoryExamplesCollected
A.
IdentifiersContact details, such as real name, alias, postal
address, telephone or mobile contact number,
unique personal identifier, online identifier,
Internet Protocol address, email address, and
account nameNO
Name, contact information,
education, employment,
employment history, and financial
informationNO
C. Protected
classification
characteristics
under state or
federal lawGender, age, date of birth, race and ethnicity,
national origin, marital status, and other
demographic dataNO
D. Commercial
informationTransaction information, purchase history,
financial details, and payment informationNO
E. Biometric
informationFingerprints and voiceprintsNO
B. Personal information as
defined in the California
Customer Records statute
F. Internet or
Browsing history, search history, onlineother similar
network activity
behavior, interest data, and interactions with
our and other websites, applications, systems,
and advertisementsNO
G. Geolocation
dataDevice locationNO
H. Audio,
electronic,
sensory, or similar
informationImages and audio, video or call recordings
created in connection with our business
activitiesNO
I. Professional or
employment-
related
informationBusiness contact details in order to provide
you our Services at a business level or job title,
work history, and professional qualifications if
you apply for a job with usNO
J. Education
InformationStudent records and directory informationNO
K. Inferences
drawn from
collected
personal
informationInferences drawn from any of the collected
personal information listed above to create a
profile or summary about, for example, an
individual’s preferences and characteristicsNO
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
●
Receiving help through our customer support channels;●
Participation in customer surveys or contests; and
● Facilitation in the delivery of our Services and to respond to
your inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect in
"WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the
section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service
providers pursuant to a written contract between us and each
service provider. Learn more about how we disclose personal
information to in the section, "WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own businesspurposes, such as for undertaking internal research for technological
development and demonstration. This is not considered to be
"selling" of your personal information.
We have not sold or shared any personal information to third parties
for a business or commercial purpose in the preceding twelve (12)
months.
The categories of third parties to whom we disclosed personal
information for a business or commercial purpose can be found
under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?"
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law. These rights include:
● Right to know whether or not we are processing your personal
data
●Right to access your personal data
●Right to correct inaccuracies in your personal data●
Right to request the deletion of your personal data
● Right to obtain a copy of the personal data you previously
shared with us
●
Right to non-discrimination for exercising your rights
● Right to opt out of the processing of your personal data if it is
used for targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal data, or profiling in
furtherance of decisions that produce legal or similarly significant
effects ("profiling")
Depending upon the state where you live, you may also have the
following rights:
● Right to access the categories of personal data being
processed (as permitted by applicable law, including Minnesota’s
privacy law)
● Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)● Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Minnesota's and Oregon's privacy law)
● Right to review, understand, question, and correct how
personal data has been profiled (as permitted by applicable law,
including Minnesota’s privacy law)
● Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
● Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can contact us by emailing us at
platformyou@theplatformyou.com, or by referring to the contact
details at the bottom of this document.
We will honor your opt-out preferences if you enact the Global
Privacy Control (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate anauthorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that
they have been validly authorized to act on your behalf in
accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the
information in our system. We will only use personal information
provided in your request to verify your identity or authority to make
the request. However, if we cannot verify your identity from the
information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need
to collect additional information to verify your identity before
processing your request and the agent will need to provide a written
and signed permission from you to submit such request on your
behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by
emailing us at platformyou@theplatformyou.com. We will inform you
in writing of any action taken or not taken in response to the appeal,
including a written explanation of the reasons for the decisions. If
your appeal is denied, you may submit a complaint to your state
attorney general.California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed to
third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please
submit your request in writing to us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?"
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: You may have additional rights based on the country you
reside in.
Australia and New Zealand
We collect and process your personal information under the
obligations and conditions set by Australia's Privacy Act 1988 and
New Zealand's Privacy Act 2020 (Privacy Act).
This Privacy Policy satisfies the notice requirements defined in both
Privacy Acts, in particular: what personal information we collect from
you, from which sources, for which purposes, and other recipients of
your personal information.If you do not wish to provide the personal information necessary to
fulfill their applicable purpose, it may affect our ability to provide our
services, in particular:
●offer you the products or services that you want
●respond to or help with your requests
●manage your account with us
●confirm your identity and protect your account
At any time, you have the right to request access to or correction of
your personal information. You can make such a request by
contacting us by using the contact details provided in the section
"HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal
information, you have the right to submit a complaint about a breach
of the Australian Privacy Principles to the Office of the Australian
Information Commissioner and a breach of New Zealand's Privacy
Principles to the Office of New Zealand Privacy Commissioner.Republic of South Africa
At any time, you have the right to request access to or correction of
your personal information. You can make such a request by
contacting us by using the contact details provided in the section
"HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?"
If you are unsatisfied with the manner in which we address any
complaint with regard to our processing of personal information, you
can contact the office of the regulator, the details of which are:
The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5):
PAIAComplaints@inforegulator.org.za &
POPIAComplaints@inforegulator.org.za
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this Privacy Policy from time to time. The updated
version will be indicated by an updated "Revised" date at the top ofthis Privacy Policy. If we make material changes to this Privacy Policy,
we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you
to review this Privacy Policy frequently to be informed of how we are
protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email
us at platformyou@theplatformyou.com.
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in
the US, you may have the right to request access to the personal
information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to
our processing of your personal information. These rights may be
limited in some circumstances by applicable law. To request to
review, update, or delete your personal information, please email us
at: platformyou@theplatformyou.com.
Community Guidelines
Welcome to Platform You, a platform designed to connect
freelancers and clients in a professional, respectful, and collaborative
environment. These Community Guidelines establish the standardsfor behavior and interactions on our platform, ensuring a safe and
constructive space for all users. By using Platform You, you agree to
adhere to these guidelines.
1. General Principles
1.
Respect and Professionalism:
●
Treat all users with respect and professionalism. Harassment,
discrimination, or abusive behavior will not be tolerated.
2.
Honesty and Transparency:
●
Be truthful in your profile information, service offerings, and
feedback. Misrepresentation or dishonesty undermines trust and is
strictly prohibited.
3.
Inclusivity:
●
Foster an inclusive environment that welcomes users of all
backgrounds, cultures, and abilities.
2. Guidelines for Freelancers
Freelancers are expected to uphold the highest professional
standards in their interactions and service delivery.
2.1 Professionalism in Service
●
Only accept projects you are qualified to complete.
●
Deliver services to the best of your ability, adhering to agreed
deadlines and quality standards.
●
Communicate promptly with clients about project updates or
challenges.2.2 Accurate Representation
●
Provide truthful information about your skills, qualifications,
and certifications.
●
Do not upload fraudulent or misleading credentials.
2.3 Setting Expectations
●
Clearly outline your services, pricing, and refund policies
before starting any project.
●
Avoid overpromising or misrepresenting deliverables.
2.4 Review Etiquette
●
Provide honest, constructive feedback when reviewing clients.
●
Avoid retaliatory or emotional reviews that do not reflect the
professional nature of the transaction.
3. Guidelines for Buyers
Buyers must engage with freelancers respectfully and fairly
throughout the project lifecycle.
3.1 Clear Communication
●
Provide accurate, detailed project descriptions, including
timelines, expectations, and deliverables.
●
Respond promptly to freelancer queries and maintain clear
communication throughout the project.
3.2 Fair Compensation
●
Ensure freelancers are paid promptly and in full for completedservices as agreed upon.
●
Avoid unreasonable demands or withholding payment without
valid cause.
3.3 Professional Behavior
●
Treat freelancers with courtesy and respect, recognizing the
effort and expertise involved in their work.
●
Avoid discriminatory or abusive language in any
communication.
3.4 Honest Reviews
●
Leave honest, respectful reviews based on your experience.
●
Avoid defamatory or exaggerated feedback that may unfairly
impact a freelancer's reputation.
4. Prohibited Activities
The following actions are strictly prohibited on Platform You:
1.
Harassment or Abuse:
●
Engaging in any form of harassment, discrimination, or
abusive behavior toward other users.
2.
Fraud and Misrepresentation:
●
Providing false information, including fake qualifications,
fraudulent certifications, or misleading project descriptions.
3.Circumvention:
●Soliciting or accepting payments outside the platform to avoidsubscription fees or platform policies.
4.
Plagiarism and Intellectual Property Theft:
●
Using, sharing, or claiming ownership of another user’s
intellectual property without permission.
5.
Spamming and Solicitation:
●
Sending unsolicited promotional messages or spam to other
users.
6.
Multiple Accounts:
●
Creating more than one account for the same individual to
manipulate rankings, reviews, or visibility.
7.
Privacy Violations:
●
Sharing personal information, confidential project details, or
sensitive data without explicit consent.
5. Review Guidelines
Reviews are essential for fostering trust and accountability on
Platform You. To ensure a fair and constructive review process:
●
Focus on facts and avoid personal attacks.
●
Provide actionable feedback that helps others improve or
make informed decisions.
●
Report any reviews that violate these guidelines for
investigation.
6. Confidentiality and Privacy●
Respect the privacy of others by not sharing their personal
information or project details without consent.
●
Adhere to Platform You’s privacy policy and data protection
standards.
7. Conflict Resolution
●
Self-Resolution: Freelancers and buyers are encouraged to
resolve disputes amicably through clear communication.
●
Platform Assistance: If disputes cannot be resolved, users
may report the issue to Platform You for mediation. However,
Platform You does not enforce agreements or manage payments.
8. Fair Use of Platform Features
●
Use Platform You’s features as intended, without attempting
to manipulate algorithms, rankings, or visibility.
●
Avoid using the platform for activities unrelated to its intended
purpose, such as illegal transactions or unapproved promotions.
9. Reporting Violations
If you encounter behavior that violates these guidelines, report it
through Platform You’s support system.
●
Provide detailed information about the violation, including
messages, files, or other relevant evidence.
●
Platform You will investigate all reports and take appropriate
action, including account suspension or termination.
10. Consequences of ViolationsUsers who violate these guidelines may face the following actions:
●
Warnings or account suspensions for minor violations.
●
Permanent account termination for severe or repeated
violations.
●
Legal action, where applicable, for unlawful activities.
11. Updates to Guidelines
Platform You reserve the right to update these guidelines
periodically. Users will be notified of significant changes, and
continued use of the platform signifies acceptance of the updated
guidelines.
12. Commitment to Community
By adhering to these guidelines, you contribute to a professional,
respectful, and thriving community on Platform You. Together, we
can create a platform where freelancers and buyers connect,
collaborate, and achieve success.
For questions or support, please contact us at:
Email: platformyou@theplatformyou.com
END USER LICENCE AGREEMENT
Platform You is licensed to You (End-User) by Platform You FZC,
based in the United Arab Emirates ('Licensor'), for use only under
the terms of this Licence Agreement.
By downloading the Licensed Application from Apple's softwaredistribution platform ('App Store') and Google's software distribution
platform ('Play Store'), and any update thereto (as permitted by this
Licence Agreement), You indicate that You agree to be bound by all
of the terms and conditions of this Licence Agreement, and that You
accept this Licence Agreement. App Store and Play Store are
referred to in this Licence Agreement as 'Services'.
The parties of this Licence Agreement acknowledge that the
Services are not a Party to this Licence Agreement and are not
bound by any provisions or obligations with regard to the Licensed
Application, such as warranty, liability, maintenance, and support
thereof. Platform You, not the Services, is solely responsible for the
Licensed Application and the content thereof.
This Licence Agreement may not provide for usage rules for the
Licensed Application that are in conflict with the latest Apple Media
Services Terms and Conditions and Google Play Terms of
Service ('Usage Rules'). Platform You acknowledges that it had the
opportunity to review the Usage Rules and this Licence Agreement
does not conflict with them.
Platform You when purchased or downloaded through the Services,
is licensed to You for use only under the terms of this Licence
Agreement. The Licensor reserves all rights not expressly granted to
You. Platform You is to be used on devices that operate with Apple's
operating systems ('iOS' and 'Mac OS') or Google's operating
system ('Android').TABLE OF CONTENTS
1. THE APPLICATION
2. SCOPE OF LICENCE
3. TECHNICAL REQUIREMENTS
4. MAINTENANCE AND SUPPORT
5. USE OF DATA
6. CONTRIBUTION LICENCE
7. LIABILITY
8. WARRANTY
9. PRODUCT CLAIMS
10. CONTACT INFORMATION
11. TERMINATION
12. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
13. INTELLECTUAL PROPERTY RIGHTS
14. APPLICABLE LAW
15. MISCELLANEOUS1. THE APPLICATION
Platform You ('Licensed Application') is an app designed to connect
freelancers and clients in a professional, transparent, and
commission-free environment. The platform enables freelancers to
showcase their skills and services while providing clients with direct
access to a diverse pool of talented professionals. By fostering
seamless communication, collaboration, and accountability, Platform
You creates a trusted space for users to achieve their goals
efficiently and effectively. — and customized for iOS and Android
mobile devices ('Devices').
2. SCOPE OF LICENCE
2.1 You are given a non-transferable, non-exclusive, non-
sublicensable license to install and use the Licensed Application on
any Devices that You (End-User) own or control and as permitted by
the Usage Rules, with the exception that such Licensed Application
may be accessed and used by other accounts associated with You
(End-User, The Purchaser) via Family Sharing or volume purchasing.
2.2 This license will also govern any updates of the Licensed
Application provided by the Licensor that replaces, repair, and/or
supplement the first Licensed Application unless a separate licenseis provided for such update, in which case the terms of that new
license will govern.
2.3 You may not share or make the Licensed Application available to
third parties (unless to the degree allowed by the Usage Rules, and
with Platform You's prior written consent), sell, rent, lend, lease, or
otherwise redistribute the Licensed Application.
2.4 You may not reverse engineer, translate, disassemble, integrate,
decompile, remove, modify, combine, create derivative works or
updates of, adapt, or attempt to derive the source code of the
Licensed Application, or any part thereof (except with Platform You's
prior written consent).
2.5 You may not copy (excluding when expressly authorized by this
license and the Usage Rules) or alter the Licensed Application or
portions thereof. You may create and store copies only on devices
that You own or control for backup keeping under the terms of this
license, the Usage Rules, and any other terms and conditions that
apply to the device or software used. You may not remove any
intellectual property notices. You acknowledge that no unauthorized
third parties may gain access to these copies at any time. If you sell
your Devices to a third party, you must remove the Licensed
Application from the Devices before doing so.
2.6 Violations of the obligations mentioned above, as well as theattempt of such infringement, may be subject to prosecution and
damages.
2.7 Licensor reserves the right to modify the terms and conditions of
licensing.
2.8 Nothing in this license should be interpreted to restrict third-
party terms. When using the Licensed Application, You must ensure
that You comply with applicable third-party terms and conditions.
3. TECHNICAL REQUIREMENTS
3.1 The licensor attempts to keep the Licensed Application updated
so that it complies with modified/new versions of the firmware and
new hardware. You are not granted right to claim such an update.
3.2 You acknowledge that it is Your responsibility to confirm and
determine that the app end-user device on which You intend to use
the Licensed Application satisfies the technical specifications
mentioned above.
3.3 Licensor reserves the right to modify the technical specifications
as it sees appropriate at any time.4. MAINTENANCE AND SUPPORT
4.1 The Licensor is solely responsible for providing any maintenance
and support services for this Licensed Application. You can reach
the Licensor at the email address listed in the App Store or Play
Store Overview for this Licensed Application.
4.2 Platform You and the End-User acknowledge that the Services
have no obligation whatsoever to furnish any maintenance and
support services with respect to the Licensed Application.
5. USE OF DATA
You acknowledge that the Licensor will be able to access and adjust
Your downloaded Licensed Application content and Your personal
information, and that the Licensor's use of such material and
information is subject to Your legal agreements with the Licensor and
the Licensor's privacy policy.
You acknowledge that the Licensor may periodically collect and use
technical data and related information about your device, system,application software, and peripherals, offer product support,
facilitate the software updates, and for purposes of providing other
services to you (if any) related to the Licensed Application. Licensor
may also use this information to improve its products or to provide
services or technologies to you, as long as it is in a form that does
not personally identify you.
6. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Licensed
Application, you automatically grant, and represent and warrant that
you have the right to grant, to us an unrestricted, unlimited,
irrevocable, perpetual, non-exclusive, transferable, royalty-free,
fully-paid, worldwide right, and license to host, use copy, reproduce,
disclose, sell, resell, publish, broadcast, retitle, archive, store, cache,
publicly display, reformat, translate, transmit, excerpt (in whole or in
part), and distribute such Contributions (including, without limitation,
your image and voice) for any purpose, commercial advertising, or
otherwise, and to prepare derivative works of, or incorporate in other
works, such as Contributions, and grant and authorize sublicenses of
the foregoing. The use and distribution may occur in any media
format and through any media channels.
This license will apply to any form, media, or technology now known
or hereafter developed, and includes our use of your name, company
name, and franchise name, as applicable, and any of the trademarks,
service marks, trade names, logos, and personal and commercialimages you provide. You waive all moral rights in your Contributions,
and you warrant that moral rights have not otherwise been asserted
in your Contributions.
We do not assert any ownership over your Contributions. You retain
full ownership of all of your Contributions and any intellectual
property rights or other proprietary rights associated with your
Contributions. We are not liable for any statements or
representations in your Contributions provided by you in any area in
the Licensed Application. You are solely responsible for your
Contributions to the Licensed Application and you expressly agree to
exonerate us from any and all responsibility and to refrain from any
legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit,
redact, or otherwise change any Contributions; (2) to recategorize
any Contributions to place them in more appropriate locations in the
Licensed Application; and (3) to prescreen or delete any
Contributions at any time and for any reason, without notice. We
have no obligation to monitor your Contributions.
7. LIABILITY
7.1 The Licensor's responsibility in the case of violation of obligations
and tort shall be limited to intent and gross negligence. Only in case
of a breach of essential contractual duties (cardinal obligations), theLicensor shall also be liable in case of slight negligence. In any case,
liability shall be limited to foreseeable, contractually typical damages.
The limitation mentioned above does not apply to injuries to life, limb,
or health.
7.2 The Licensor takes no accountability or responsibility for any
damages caused due to a breach of duties according to Section 2 of
this Licence Agreement. To avoid data loss, You are required to make
use of backup functions of the Licensed Application to the extent
allowed by applicable third-party terms and conditions of use. You
are aware that in case of alterations or manipulations of the Licensed
Application, You will not have access to the Licensed Application.
8. WARRANTY
8.1 Licensor warrants that the Licensed Application is free of
spyware, trojan horses, viruses, or any other malware at the time of
Your download. The licensor warrants that the Licensed Application
works as described in the user documentation.
8.2 No warranty is provided for the Licensed Application that is not
executable on the device, that has been unauthorisedly modified,
handled inappropriately or culpably, combined or installed with
inappropriate hardware or software, used with inappropriateaccessories, regardless if by Yourself or by third parties, or if there
are any other reasons outside of Platform You's sphere of influence
that affect the executability of the Licensed Application.
8.3 You are required to inspect the Licensed Application
immediately after installing it and notify Platform You about issues
discovered without delay by email provided in Contact Information.
The defect report will be taken into consideration and further
investigated if it has been emailed within a period of thirty (30) days
after discovery.
8.4 If we confirm that the Licensed Application is defective, Platform
You reserves a choice to remedy the situation either by means of
solving the defect or substitute delivery.
8.5 In the event of any failure of the Licensed Application to conform
to any applicable warranty, You may notify the Services Store
Operator and Your Licensed Application purchase price will be
refunded to You. To the maximum extent permitted by applicable law,
the Services Store Operator will have no other warranty obligation
whatsoever with respect to the Licensed Application, and any other
losses, claims, damages, liabilities, expenses, and costs attributable
to any negligence to adhere to any warranty.
9. PRODUCT CLAIMSPlatform You and the End-User acknowledge that Platform You, and
not the Services, is responsible for addressing any claims of the End-
User or any third party relating to the Licensed Application or the
End-User’s possession and/or use of that Licensed Application,
including, but not limited to:
(i) product liability claims;
(ii) any claim that the Licensed Application fails to conform to any
applicable legal or regulatory requirement; and
10. CONTACT INFORMATION
For general inquiries, complaints, questions, or claims concerning
the Licensed Application, please contact us at:
platformyou@theplatformyou.com.
11. TERMINATION
The license is valid until terminated by Platform You or by You. Your
rights under this license will terminate automatically and withoutnotice from Platform You if You fail to adhere to any term(s) of this
license. Upon Licence termination, You shall stop all use of the
Licensed Application, and destroy all copies, full or partial, of the
Licensed Application.
12. THIRD-PARTY TERMS OF AGREEMENTS AND
BENEFICIARY
Platform You represents and warrants that Platform You will comply
with applicable third-party terms of agreement when using a
Licensed Application.
In accordance with Section 9 of the 'Instructions for Minimum Terms
of Developer's End-User Licence Agreement', both Apple and
Google and their subsidiaries shall be third-party beneficiaries of this
End User Licence Agreement and — upon Your acceptance of the
terms and conditions of this Licence Agreement, both Apple and
Google will have the right (and will be deemed to have accepted the
right) to enforce this End User Licence Agreement against You as a
third-party beneficiary thereof.
13. INTELLECTUAL PROPERTY RIGHTS
Platform You and the End-User acknowledge that, in the event of anythird-party claim that the Licensed Application or the End-User's
possession and use of that Licensed Application infringes on the
third party's intellectual property rights, Platform You, and not the
Services, will be solely responsible for the investigation, defense,
settlement, and discharge or any such intellectual property
infringement claims.
14. APPLICABLE LAW
This License Agreement is governed by and defined following the
laws of the United Arab Emirates. Platform You FZC and yourself
irrevocably consent that the courts of the United Arab Emirates shall
have exclusive jurisdiction to resolve any dispute which may arise in
connection with these Legal Terms.
15. MISCELLANEOUS
15.1 If any of the terms of this agreement should be or become
invalid, the validity of the remaining provisions shall not be affected.
Invalid terms will be replaced by valid ones formulated in a way that
will achieve the primary purpose.
15.2 Collateral agreements, changes, and amendments are only
valid if laid down in writing. The preceding clause can only be waived
in writing.Terms and Conditions for Freelancers
Last updated January 20, 2025
Welcome to Platform You! As a freelancer, you play a crucial role in
connecting with clients and delivering professional services. These
Terms and Conditions are designed to provide clarity on your rights,
responsibilities, and obligations, as well as the standards we expect
you to uphold. By registering on Platform You, you agree to these
Terms and Conditions in their entirety.
1. Introduction
Platform You is a subscription-based platform designed to connect
freelancers and clients. We do not charge commissions on earnings
but require freelancers to pay a subscription fee to list their services.
Our platform provides an interface for connecting freelancers with
clients and offers tools like analytics and performance tracking to
enhance your professional journey.
Key Highlights:
●
Platform You does not guarantee work opportunities; it serves
as a medium to connect freelancers with potential clients.
●
We reserve the right to update these terms periodically, and
your continued use constitutes acceptance of any modifications.
2. Registration and Profile Creation
2.1 Eligibility
To register as a freelancer, you must:
1.
Be at least 18 years old or the age of majority in yourjurisdiction.
2.
Possess the skills, qualifications, and resources necessary to
provide the services you offer.
3.
Not be restricted by employment contracts or other
obligations that conflict with your work on the platform.
2.2 Accurate and Complete Information
●
You are required to provide current, complete, and accurate
information during registration, including your name, contact details,
qualifications, certifications, and service descriptions.
●
Platform You may conduct verification checks to validate your
profile, but the responsibility to provide truthful and authentic
information rests with you.
●
Any false or misleading information, including fraudulent
certifications or work experience, will result in account suspension or
termination.
2.3 Single Account Policy
●
Freelancers may create and maintain only one account on
Platform You.
●
Creating multiple accounts or using aliases to manipulate
rankings or evade restrictions is strictly prohibited.
●
Violating this policy may result in the removal of all associated
accounts without notice.
2.4 Subscription Fees
●
Freelancers are required to pay a monthly subscription fee toaccess the platform’s features.
●
Fees are non-refundable except as specified in our refund
policy.
●
Failure to renew your subscription on time will result in
account suspension or loss of access.
3. Platform Features and Promotions
3.1 Social Media Promotions
●
Freelancers may request Platform You to promote their
profiles, services, or achievements on social media platforms like
Instagram.
●
These promotions are optional and subject to additional fees,
which will be disclosed upfront.
●
The content, timing, and placement of such promotions are at
Platform You’s discretion.
3.2 Algorithm and Performance Ranking
●
Platform You uses a proprietary algorithm to rank freelancers
based on factors like client feedback, timely delivery, response rate,
and service quality.
●
You cannot manipulate, interfere with, or claim entitlement to
higher rankings.
●
Ranking results are final and cannot be contested.
3.3 Analytics and Insights
●
We provide analytics tools to help freelancers monitor theirperformance and improve their services.
●
These insights are for informational purposes only and do not
constitute professional advice.
4. Obligations of Freelancers
4.1 Service Quality
●
Only accept projects that you are fully qualified and capable of
completing.
●
Deliver work that meets or exceeds the agreed-upon
standards, scope, and timeline.
●
If unforeseen circumstances prevent you from completing a
project, you must notify the client immediately and take reasonable
steps to resolve the issue.
4.2 Communication
●
Maintain clear, professional, and respectful communication
with clients.
●
Respond to inquiries and messages promptly to ensure
smooth project execution.
4.3 Professional Conduct
●
Conduct yourself with integrity and professionalism at all
times.
●
Avoid discriminatory, offensive, or abusive behavior in
interactions with clients or other users.
●
Refrain from soliciting work or payments outside the platform,as such activities undermine the platform’s integrity.
4.4 Compliance with Local Laws
●
It is your responsibility to ensure compliance with local laws
and regulations governing freelance work in your jurisdiction.
●
For freelancers operating under Dubai licensing laws, you may
only visit clients at their premises and are prohibited from hosting
clients at your residence.
5. Prohibited Activities
Freelancers are strictly prohibited from engaging in the following:
1.
Providing False Information: Submitting fake certifications,
qualifications, or work experience.
2.
Manipulating the Platform: Attempting to interfere with
Platform You’s algorithms, reviews, or rankings.
3.
Creating Multiple Accounts: Maintaining more than one
account or using aliases to circumvent policies.
4.
Circumventing the Platform: Soliciting payments or work
outside Platform You to avoid subscription fees.
5.
Unprofessional Conduct: Engaging in harassment,
discrimination, or inappropriate behavior.
6.
Infringing on Intellectual Property: Using copyrighted materials
or violating intellectual property rights.
7.
Failing to Deliver Quality Work: Consistently delivering
substandard work or breaching agreements with clients.Violations of these terms may result in immediate account
suspension or termination, along with legal action where applicable.
6. Insurance and Liability
1.
Freelancers are solely responsible for obtaining and
maintaining appropriate insurance coverage for their services.
2.
Platform You does not provide insurance or liability protection
for freelancers or clients.
3.
Any disputes, damages, or claims arising from your services
are solely your responsibility.
7. Reviews and Feedback
1.
Both freelancers and clients can leave reviews for each other
to promote transparency and accountability.
2.
Reviews must be honest, respectful, and based on factual
experiences.
3.
Platform You reserves the right to remove reviews that violate
its policies, including those containing false information or abusive
language.
8. Payment Policies
1.
All subscription fees must be paid via the platform’s supported
payment methods.
2.
Freelancers retain 100% of their earnings from client projects,
as Platform You does not charge commissions.
3.
Failure to pay subscription fees will result in loss of access to
platform features and potential account deactivation.9. Dispute Resolution
1.
Freelancers and clients are encouraged to resolve disputes
amicably through the platform’s communication tools.
2.
Platform You may mediate disputes upon request but is not
liable for enforcing agreements made between freelancers and
clients.
10. Intellectual Property
1.
Freelancers must ensure that all work submitted to clients is
original or appropriately licensed.
2.
Intellectual property ownership is determined by the
agreement between the freelancer and client.
11. Account Termination
Platform You reserves the right to suspend or terminate accounts
for:
1.Violations of these terms.
2.Consistent poor performance or unresolved disputes.
3.Non-payment of subscription fees.
12. Updates to Terms
Platform You may update these terms periodically. Users will be
notified of significant changes, and continued use of the platform
constitutes acceptance of the updated terms.
13. Contact InformationFor any questions or concerns, please contact us at:
Email: platformyou@theplatformyou.com
COOKIE POLICY
This Cookie Policy explains how Platform You FZC (doing business
as Platform You) ("Company," "we," "us," and "our") uses cookies
and similar technologies to recognize you when you visit our website
at https://theplatformyou.com ("Website"). It explains what these
technologies are and why we use them, as well as your rights to
control our use of them.
In some cases, we may use cookies to collect personal information,
or that becomes personal information if we combine it with other
information.
What are cookies?
Cookies are small data files that are placed on your computer or
mobile device when you visit a website. Cookies are widely used by
website owners in order to make their websites work, or to work
more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Platform you FZC)
are called "first-party cookies." Cookies set by parties other than the
website owner are called "third-party cookies." Third-party cookiesenable third-party features or functionality to be provided on or
through the website (e.g., advertising, interactive content, and
analytics). The parties that set these third-party cookies can
recognize your computer both when it visits the website in question
and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some
cookies are required for technical reasons in order for our Website to
operate, and we refer to these as "essential" or "strictly necessary"
cookies. Other cookies also enable us to track and target the
interests of our users to enhance the experience on our Online
Properties. Third parties serve cookies through our Website for
advertising, analytics, and other purposes. This is described in more
detail below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You
can exercise your cookie rights by setting your preferences in the
Cookie Consent Manager. The Cookie Consent Manager allows you
to select which categories of cookies you accept or reject. Essential
cookies cannot be rejected as they are strictly necessary to provide
you with services.The Cookie Consent Manager can be found in the notification banner
and on our Website. If you choose to reject cookies, you may still use
our Website though your access to some functionality and areas of
our Website may be restricted. You may also set or amend your web
browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through
our Website and the purposes they perform are described in the
table below (please note that the specific cookies served may vary
depending on the specific Online Properties you visit):
Analytics and customization cookies:
These cookies collect information that is used either in aggregate
form to help us understand how our Website is being used or how
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to serve advertising through our Website. These companies may use
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information about your visits to this and other sites in order to
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How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to
reflect, for example, changes to the cookies we use or for other
operational, legal, or regulatory reasons. Please therefore revisit this
Cookie Policy regularly to stay informed about our use of cookies
and related technologies.
The date at the top of this Cookie Policy indicates when it was last
updated.Where can I get further information?
If you have any questions about our use of cookies or other
technologies, please email us at platformyou@theplatformyou.com.
Data Processing Agreement
This Data Processing Agreement (”Agreement”) forms a legally
binding contract between you and Platform You FZC, (based in the
United Arab Emirates), and applies to the extent to which Platform
You FZC processes Customer Personal Data on your behalf when
you are the Data Controller,
WHEREAS
(A) The Company acts as a Data Controller.
(B) The Company wishes to subcontract certain Services, which
imply the processing of personal data, to the Data Processor.
(C) The Parties seek to implement a data processing agreement that
complies with the requirements of the current legal framework in
relation to data processing and with Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of
personal data and on the free movement of such data and repealingDirective 95/46/EC (General Data Protection Regulation).
(D) The Parties wish to lay down their rights and obligations.
IT IS AGREED AS FOLLOWS:
1. Definitions and Interpretation
1.1 Unless otherwise defined herein, capitalised terms and
expressions used in this Agreement shall have the following
meaning:
1.1.1 “Agreement” means this Data Processing Agreement and all
Schedules;
1.1.2 “Company Personal Data” means any Personal Data Processed
by a Contracted Processor on behalf of the Company pursuant to or
in connection with the Principal Agreement;
1.1.3 “Contracted Processor” means a Subprocessor;1.1.4 “Data Protection Laws” means EU Data Protection Laws and, to
the extent applicable, the data protection or privacy laws of any
other country;
1.1.5 “EEA” means the European Economic Area;
1.1.6 “EU Data Protection Laws” means EU Directive 95/46/EC, as
transposed into domestic legislation of each Member State and as
amended, replaced or superseded from time to time, including by
the GDPR and laws implementing or supplementing the GDPR;
1.1.7 “GDPR” means EU General Data Protection Regulation
2016/679;
1.1.8 “Data Transfer” means:
1.1.8.1 a transfer of Company Personal Data from the Company to a
Contracted Processor; or
1.1.8.2 an onward transfer of Company Personal Data from a
Contracted Processor to a Subcontracted Processor, or between two
establishments of a Contracted Processor, in each case, where such
transfer would be prohibited by Data Protection Laws (or by the
terms of data transfer agreements put in place to address the datatransfer restrictions of Data Protection Laws);
1.1.9 “Services” means the freelancing platform that the Company
provides.
1.1.10 “Subprocessor” means any person appointed by or on behalf
of a Processor to process Personal Data on behalf of the Company in
connection with the Agreement.
1.2 The terms, “Commission”, “Controller”, “Data Subject”, “Member
State”, “Personal Data”, “Personal Data Breach”, “Processing” and
“Supervisory Authority” shall have the same meaning as in the
GDPR, and their cognate terms shall be construed accordingly.
2. Processing of Company Personal Data
2.1 Processor shall:
2.1.1 comply with all applicable Data Protection Laws in the
Processing of Company Personal Data; and
2.1.2 not Process Company Personal Data other than on the relevantCompany’s documented instructions.
2.2 The Company instructs the Processor to process Company
Personal Data.
3. Processor Personnel
Processor shall take reasonable steps to ensure the reliability of any
employee, agent or contractor of any Contracted Processor who may
have access to the Company Personal Data, ensuring in each case
that access is strictly limited to those individuals who need to
know/access the relevant Company Personal Data, as strictly
necessary for the purposes of the Principal Agreement, and to
comply with Applicable Laws in the context of that individual’s duties
to the Contracted Processor, ensuring that all such individuals are
subject to confidentiality undertakings or professional or statutory
obligations of confidentiality.
4. Security
4.1 Taking into account the state of the art, the costs of
implementation, and the nature, scope, context, and purposes of
Processing as well as the risk of varying likelihood and severity for
the rights and freedoms of natural persons, the Processor shall in
relation to the Company Personal Data implement appropriate
technical and organizational measures to ensure a level of security
appropriate to that risk, including, as appropriate, the measuresreferred to in Article 32(1) of the GDPR.
4.2 In assessing the appropriate level of security, the Processor shall
take into account, in particular, the risks that are presented by
Processing, in particular from a Personal Data Breach.
5. Subprocessing
5.1 Processor shall not appoint (or disclose any Company Personal
Data to) any Subprocessor unless required or authorised by the
Company.
6. Data Subject Rights
6.1 Taking into account the nature of the Processing, Processor shall
assist the Company by implementing appropriate technical and
organisational measures, insofar as is possible, for the fulfilment of
the Company obligations, as reasonably understood by the
Company, to respond to requests to exercise Data Subject rights
under the Data Protection Laws.
6.2 Processor shall:6.2.1 promptly notify Company if it receives a request from a Data
Subject under any Data Protection Law in respect of Company
Personal Data; and
6.2.2 ensure that it does not respond to that request except on the
documented instructions of the Company or as required by
Applicable Laws to which the Processor is subject, in which case the
Processor shall to the extent permitted by Applicable Laws inform
the Company of that legal requirement before the Contracted
Processor responds to the request.
7. Personal Data Breach
7.1 Processor shall notify Company without undue delay upon
Processor becoming aware of a Personal Data Breach affecting
Company Personal Data, providing Company with sufficient
information to allow the Company to meet any obligations to report
or inform Data Subjects of the Personal Data Breach under the Data
Protection Laws.
7.2 Processor shall cooperate with the Company and take reasonable
commercial steps as directed by the Company to assist in the
investigation, mitigation, and remediation of each such Personal Data
Breach.8. Data Protection Impact Assessment and Prior Consultation
Processor shall provide reasonable assistance to the Company with
any data protection impact assessments, and prior consultations
with Supervising Authorities or other competent data privacy
authorities, which the Company reasonably considers to be required
by article 35 or 36 of the GDPR or equivalent provisions of any other
Data Protection Law, in each case solely in relation to Processing of
Company Personal Data by, and taking into account the nature of the
Processing and information available to, the Contracted Processors.
9. Deletion or return of Company Personal Data
9.1 Subject to this section 9 Processor shall promptly and in any
event within
10 business days from the date of cessation of any Services
involving the Processing of Company Personal Data (the “Cessation
Date”), delete and procure the deletion of all copies of those
Company Personal Data.
10. Audit rights
10.1 Subject to this section 10, the Processor shall make available to
the Company on request all information necessary to demonstrate
compliance with this Agreement and shall allow for and contribute toaudits, including inspections, by the Company or an auditor
mandated by the Company in relation to the Processing of the
Company Personal Data by the Contracted Processors.
10.2 Information and audit rights of the Company only arise under
section 10.1 to the extent that the Agreement does not otherwise
give them information and audit rights meeting the relevant
requirements of Data Protection Law.
11. Data Transfer
11.1 The Processor may not transfer or authorise the transfer of Data
to countries outside the EU and/or the European Economic Area
(EEA) without the prior written consent of the Company. If personal
data processed under this Agreement is transferred from a country
within the European Economic Area to a country outside the
European Economic Area, the Parties shall ensure that the personal
data are adequately protected. To achieve this, the Parties shall,
unless agreed otherwise, rely on EU-approved standard contractual
clauses for the transfer of personal data.
12. General Terms
12.1 Confidentiality. Each Party must keep this Agreement and
information it receives about the other Party and its business inconnection with this Agreement (“Confidential Information”)
confidential and must not use or disclose that Confidential
Information without the prior written consent of the other Party
except to the extent that:
(a) disclosure is required by law;
(b) the relevant information is already in the public domain.
12.2 Notices. All notices and communications given under this
Agreement must be in writing and will be delivered personally, sent
by post, or sent by email to the address or email address set out in
the heading of this Agreement at such other address as notified from
time to time by the Parties changing address.
13. Governing Law and Jurisdiction
13.1 This Agreement is governed by the laws of the United Arab
Emirates.
13.2 Any dispute arising in connection with this Agreement, which
the Parties will not be able to resolve amicably, will be submitted to
the exclusive jurisdiction of the courts of Dubai.
Terms and Conditions for Buyers
Welcome to Platform You! As a buyer, you play a vital role in creating
a professional and respectful ecosystem by engaging withfreelancers to procure high-quality services. These Terms and
Conditions outline your obligations, rights, and responsibilities as a
buyer on our platform. By registering on Platform You, you agree to
comply with these terms in their entirety.
1. Introduction
Platform You is a subscription-based platform connecting
freelancers with clients (buyers) to facilitate seamless professional
engagements. While we provide tools and services to support these
interactions, Platform You does not act as an employer, agent, or
guarantor for any freelancer. Buyers are encouraged to exercise due
diligence when engaging freelancers for their projects.
Key Highlights:
● Platform You does not charge commissions on transactions
between buyers and freelancers.
●
Buyers engage directly with freelancers and are responsible
for ensuring the clarity of project terms and deliverables.
● Platform You reserve the right to modify these terms at its
discretion, and continued use of the platform signifies acceptance of
the updated terms.
2. Registration and Account Creation
2.1 Eligibility
To register as a buyer, you must:
1. Be at least 18 years old or the age of majority in your
jurisdiction.2. Provide valid and accurate payment and contact details during
registration.
2.2 Account Setup
1. Account Creation:
● Provide accurate personal or business information, including
name, email address, and billing details.
● Choose a secure password and agree to Platform You’s terms
and privacy policy.
2. Profile Completion:
● Complete your buyer profile with relevant details, such as your
industry, project needs, and preferences.
● Maintain updated contact information to ensure smooth
communication with freelancers.
3. Buyer Obligations
As a buyer, you are expected to engage with freelancers
professionally and uphold Platform You’s standards. Your obligations
include:
3.1 Service Engagement
1. Provide clear, complete, and detailed project descriptions to
freelancers, including scope, timelines, and deliverables.
2. Only request services that you have the authority and intent to
pay for.
3.2 Professional Conduct1. Treat freelancers with respect and professionalism.
2. Communicate in a timely and courteous manner to facilitate
smooth project execution.
3. Avoid discriminatory, abusive, or inappropriate behavior in all
interactions.
3.3 Payment Obligations
1. Ensure all payments for services are made through Platform
You’s supported payment methods.
2. Promptly pay freelancers upon successful completion of agreed
deliverables.
3. Refrain from soliciting off-platform payments or services, as this
violates Platform You’s policies.
3.4 Compliance with Local Laws
Buyers must comply with all applicable local laws and regulations
related to hiring freelancers. This includes ensuring that freelancers
visiting your premises (where applicable) comply with local licensing
and employment laws.
4. Prohibited Activities
Buyers must not engage in the following prohibited activities:
1. Unlawful Conduct: Using the platform for illegal activities or
purposes.
2. Fraudulent Requests: Providing false information about project
needs or intent to pay.
3. Circumventing the Platform: Soliciting freelancers to work or
accept payment outside of Platform You.
4. Harassment: Engaging in abusive or discriminatory behavior
toward freelancers or other users.5. Data Misuse: Sharing, distributing, or misusing confidential or
proprietary information obtained through the platform.
Violations of these terms may result in account suspension,
termination, or legal action.
5. Payments and Transactions
5.1 Payment Process
1. Platform You does not collect or process payments on behalf of
freelancers.
2. Buyers are responsible for transferring payments directly to
freelancers upon the successful completion of services, as
agreed between the buyer and freelancer.
3. Buyers and freelancers must clearly define payment terms,
including methods and timelines, prior to initiating any service.
4. Platform You is not liable for disputes related to payment terms,
delays, or failures in direct transactions between buyers and
freelancers.
5.2 Subscription and Fees
1. Platform You does not charge buyers a subscription fee to
access its services.
2. Optional promotional services or add-ons for buyers may incur
additional fees, which will be disclosed upfront.
5.3 Refund Policy
1. Refunds are the sole responsibility of the freelancer and buyer
to agree upon. Platform You does not facilitate or mediate
refunds.
2. Freelancers may establish their own refund terms, which mustbe clearly communicated and agreed upon with the buyer
before the start of the project.
3. Buyers are encouraged to ensure that refund terms are
documented in their agreement with the freelancer.
4. Platform You will not review, process, or enforce refund requests
and is not liable for disputes related to refunds or non-
performance of services.
6. Reviews and Feedback
1. Buyers are encouraged to leave reviews for freelancers after the
completion of a project to ensure transparency and
accountability.
2. Reviews must be honest, respectful, and based on factual
experiences.
3. Platform You reserves the right to remove reviews that violate its
policies, such as those containing false information, abusive
language, or irrelevant content.
7. Dispute Resolution
7.1 Reporting Issues
● Buyers can report issues with freelancers, such as missed
deadlines, substandard work, or unprofessional behavior, through
Platform You’s support system.
● Provide clear evidence, such as messages or files, to support
your complaint.
7.2 Mediation
● Platform You may mediate disputes upon request, but it is not
responsible for enforcing agreements or issuing refunds withoutvalid evidence.
8. Intellectual Property
1. Ownership of intellectual property is determined by the
agreement between the buyer and freelancer.
2. Buyers must ensure that they have the necessary rights or
permissions to use materials provided by freelancers.
9. Optional Promotional Services
Buyers may request optional services, such as advertising or
promotion of specific projects or opportunities on social media.
1. These services are subject to additional fees, which will be
communicated upfront.
2. Platform You retains full discretion over the content, timing, and
placement of such promotions.
10. Platform You’s Role and Limitations
1. Platform You acts as an intermediary to connect buyers with
freelancers but does not guarantee the availability, quality, or
suitability of freelancers for specific projects.
2. Platform You is not responsible for verifying the accuracy of
freelancers’ certifications, qualifications, or insurance coverage.
11. Account Suspension and Termination
Platform You reserves the right to suspend or terminate a buyer’s
account for:
1. Violations of these terms or other platform policies.2. Fraudulent behavior or abuse of the review system.
3. Non-payment of services or additional fees.
12. Updates to Terms
Platform You may update these terms periodically. Buyers will be
notified of significant changes, and continued use of the platform
constitutes acceptance of the updated terms.
13. Contact Information
For any questions or concerns, please contact us at:
Email: platformyou@theplatformyou.com
DISCLAIMER
WEBSITE DISCLAIMER
The information provided by Platform You FZC, doing business as
Platform You ("we," "us," or "our")
on https://theplatformyou.com (the "Site") and our mobile
application (Platform You) is for general informational purposes only.
All information on the Site and our mobile application is provided in
good faith, however, we make no representation or warranty of any
kind, express or implied, regarding the accuracy, adequacy, validity,
reliability, availability, or completeness of any information on the Site
or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE
HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY
KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR
MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION
PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOURUSE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR
RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE
APPLICATION IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site and our mobile application may contain (or you may be sent
through the Site or our mobile application) links to other websites or
content belonging to or originating from third parties or links to
websites and features in banners or other advertising. Such external
links are not investigated, monitored, or checked for accuracy,
adequacy, validity, reliability, availability, or completeness by us. WE
DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME
RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY
INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED
THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN
ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY
TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF
PRODUCTS OR SERVICES.
TESTIMONIALS DISCLAIMER
The Site may contain testimonials by users of our products and/or
services. These testimonials reflect the real-life experiences and
opinions of such users. However, the experiences are personal to
those particular users, and may not necessarily be representative ofall users of our products and/or services. We do not claim, and you
should not assume, that all users will have the same experiences.
YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as
text, audio and/or video, and are reviewed by us before being posted.
They appear on the Site verbatim as given by the users, except for
the correction of grammar or typing errors. Some testimonials may
have been shortened for the sake of brevity where the full testimonial
contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to
the individual user and do not reflect our views and opinions. We are
not affiliated with users who provide testimonials, and users are not
paid or otherwise compensated for their testimonials.ADDITIONAL UAE COMPLIANCE CLAUSES
1. TRADE LICENSE DISCLOSURE
Platform You FZC is licensed under the authority of [Insert Free Zone Authority, e.g., RAKEZ – Ras Al Kh
2. UAE CONSUMER PROTECTION LAW
Platform You complies with UAE Federal Law No. 24 of 2006 on Consumer Protection, ensuring fair treat
3. UAE-SPECIFIC CONSENT FOR DATA PROCESSING
By using Platform You while located in the UAE, you expressly consent to the collection, processing, and
4. ARABIC LANGUAGE NOTICE
In the event that the Services are offered in Arabic in the future, a legally binding Arabic version of theseADDITIONAL UAE COMPLIANCE CLAUSES (UPDATED)
1. TRADE LICENSE DISCLOSURE
Platform You FZC is licensed under the authority of SRTIP Free Zone (Sharjah Research Technology and
operating under UAE commercial regulations. Trade License Number: SC252001201.
2. UAE CONSUMER PROTECTION LAW
Platform You complies with UAE Federal Law No. 24 of 2006 on Consumer Protection, ensuring fair treat
and the protection of user rights for all transactions made on our platform.
3. UAE-SPECIFIC CONSENT FOR DATA PROCESSING
By using Platform You while located in the UAE, you expressly consent to the collection, processing, and
personal data in accordance with the UAE Federal Decree Law No. 45 of 2021 on Personal Data Protecti
local regulations.
4. ARABIC LANGUAGE NOTICE
In the event that the Services are offered in Arabic in the future, a legally binding Arabic version of theseADDITIONAL LEGAL CLAUSES (ENHANCED COMPLIANCE)
1. AGE LIMITATION
Platform You is intended for users aged 17 and above. Minors under the age of 17 are not permitted to us
2. KYC AND IDENTITY VERIFICATION
Users may be required to complete Know Your Customer (KYC) verification in compliance with UAE finan
3. ANTI-MONEY LAUNDERING (AML) STATEMENT
Platform You adheres to UAE Anti-Money Laundering laws and regulations. Any attempt to use the platfo
4. CHILD PROTECTION POLICY
Platform You strictly prohibits content, services, or activities that exploit, endanger, or inappropriately targ
5. INSURANCE DISCLAIMER
Platform You does not provide insurance coverage or guarantees for any services rendered between free
6. APP STORE SUBSCRIPTION DISCLAIMER
Platform You offers recurring subscriptions through Apple App Store and Google Play. Users may cancel